TD

Vice President, Strategy, Customer, Colleague, Performance Enablement

TD

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$185,000 - CA$275,000 per year

Job Level

Lead

About the role

  • Lead efforts to improve customer experience, boost employee engagement, and drive innovation across TDI
  • Steward the pan-TDI Customer Experience strategy
  • Lead the colleague strategy for TDI
  • Direct TDI's Business Architecture practice
  • Develop and execute digitization, automation, optimization strategies
  • Ensure regulatory commitments are met
  • Accelerate TDI’s business strategy and market positioning
  • Steward Portfolio Management & Governance (PMaG)
  • Own TDI's Change Management practice
  • Oversee performance management initiatives

Requirements

  • Graduate degree (e.g., MBA) preferred
  • 15+ years of progressive experience
  • Understanding of TDI and TDBG enterprise operations
  • Advanced analytical, strategic, and conceptual thinking skills
  • Excellent communication skills
  • Proven experience in building and leading high-performing teams
  • Innovative approach with a proven record of embracing and leading change
  • Ability to engage and inspire team members at all levels
Benefits
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business architecturedigitization strategiesautomation strategiesoptimization strategiesportfolio managementgovernancechange managementperformance management
Soft Skills
customer experience improvementemployee engagementinnovationanalytical thinkingstrategic thinkingconceptual thinkingcommunicationteam buildingleadershipchange leadership
Certifications
graduate degreeMBA