Business Process Manager I
TD
full-time
Posted on:
Location Type: Remote
Location: Florida • New Jersey • United States
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Salary
💰 $72,280 - $108,160 per year
About the role
- Uses bank operations knowledge to partner with the business lines supported
- Analyzes current business processes for improvement opportunities
- Increases operational efficiency and provides project support
- Develops and maintains metrics/service level reporting
- Serves as a subject matter expert for assigned units
- Provides people management leadership, hiring talent and setting goals
- Leads a team of professionals and may be accountable for projects
- Ensures communication and training plans for implementation of projects
- Identifies process improvements and automations for productivity
- Gathers and prioritizes user requirements for project activities
- Acts as a consultant providing advice and business expertise
- Manages own workload and possibly that of others
- Represents the business in high risk/impact projects
- Uses project management tools to prepare documentation and reports
- Ensures accuracy in all required supporting documentation
- Identifies and assists with resolution of issues as they arise
- Participates in executing assigned deliverables within parameters
- Keeps leaders informed on project status and relevant information
Requirements
- Bachelor's degree
- 5+ years bank operations experience
- Strong PC skills including Microsoft Suite software
- Aptitude and training in Lean, Six Sigma and AOM
- Expert level requiring advanced business knowledge
- Ability to consult on the largest and most complex projects
- Skilled in research, analysis, problem solving, metrics and reporting
- Ability to identify process gaps and weaknesses
- Strong interpersonal and influence skills to enable change without direct control
- Strong verbal and written communication skills
- Demonstrated leadership skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Career development
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
bank operationsprocess improvementmetrics reportingproject managementLeanSix SigmaAOMresearchanalysisproblem solving
Soft Skills
people managementleadershipinterpersonal skillsinfluence skillscommunication skillsconsultinggoal settingworkload managementchange managementteam leadership