The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives.
This role is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.
Oversees domestic wire transfers, cross-border payments, and FX solutions.
Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition.
Oversees and ensures the clear and effective delivery of products and services to the customer.
Acts as Subject Matter Expert for product-related inquiries.
Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience.

Requirements

Undergraduate degree or product certificate and/or 10+ years relevant experience
Previous Product experience required
Experience in leading strategy strongly recommended
Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence
Knowledge of current and emerging competitor and market trends
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives
Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership
Ability to establish goals and objectives that support the strategic plan
Skill in mentoring, coaching and performance management
Advanced knowledge of wires, cross-border payments, and FX. Familiarity with industry developments, SWIFT, ISO 20022, and Correspondent Banking is required.
The candidate must also be familiar with digital channels and automated interfaces with client systems.

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
Banking benefits and discounts
Career development opportunities
Reward and recognition programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementproduct researchproduct analysisproduct developmentforecastingpricingcompetitive intelligenceprogram managementproject managementwire transfers

Soft Skills

leadershipstrategic planningmentoringcoachingperformance managementgoal settingcommunicationcustomer experience enhancementpolicy formulationinnovation

Certifications

product certificate