TD

Loan Ops Rep IV – Payment Exceptions

TD

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • South Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $23 - $29 per hour

About the role

  • Perform various administrative tasks involved in servicing Loans
  • Execute highly complex or non-routine administrative tasks with significant judgment
  • Conduct research, process incoming mail, and provide customer service
  • Make entries in general ledger and approve or review entries for accuracy
  • Assist management in developing and maintaining budget
  • Identify, audit, and rectify departmental discrepancies
  • Provide leadership and guidance to the unit or team within Loan Operations
  • Respond to complex inquiries and follow up with customers and branches

Requirements

  • High school diploma or GED
  • 3+ years related experience
  • Proven knowledge of Loan Operations policies and procedures
  • Proven computer literacy and proficiency in common PC applications
  • Proven attention to detail and ability to prioritize workload
  • Excellent interpersonal skills and written/verbal skills
  • Strong analytical and administrative abilities
  • Fidelity AM, Blue Zone, Loanserv/Sagent experience preferred
Benefits
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative tasksgeneral ledger entriesbudget developmentauditingdiscrepancy rectificationcustomer serviceanalytical abilitiesattention to detailprioritization
Soft Skills
leadershipguidanceinterpersonal skillswritten communicationverbal communication
Certifications
high school diplomaGED