Loan Operations Supervisor II – Real Estate Secured Lending Payoffs
TD
full-time
Posted on:
Location Type: Hybrid
Location: Lewiston • Maine • South Carolina • United States
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Salary
💰 $61,880 - $92,560 per year
Job Level
About the role
- Oversees operations of several functions or processes within Loan Operations
- Supervises operations of multiple functions or processes
- Modifies procedures to improve performance of units supervised
- Works with Group Management to address performance problems, hire staff, train team members
- Ensures SLAs are consistently met
- Generates Insurance Letters and completes a 2nd review of all insurance letters daily
- Monitors day-to-day activities of the department
- Handles escalated customer issues
- Participates in project teams
- Develops relationships with management of internal and external departments
Requirements
- High School Diploma
- 1-5 years' experience
- In-depth knowledge of principles and practices related to the operational areas managed
- Strong leadership, delegation, coaching, and mentoring skills
- Excellent problem/conflict resolution skills
- Excellent written and verbal communications skills
- In-depth knowledge of relevant banking rules and policies
- Ability to balance competing priorities and make sound decisions within, and outside of, established policy
- Ability to develop new policies and procedures in response to changes in business environment
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development opportunities
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipdelegationcoachingmentoringproblem resolutionconflict resolutionwritten communicationverbal communicationdecision makingpolicy development
Certifications
High School Diploma