Retail Operations Manager – G&C
TD
full-time
Posted on:
Location Type: Remote
Location: Florida • New Jersey • United States
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Salary
💰 $72,280 - $117,520 per year
About the role
- Manages a team of QC Analysts and oversees daily production of 1A Quality Control testing for Retail Operations functions
- Provides research, evaluation, reporting, operational and/or analytical support to the QC Methodology department
- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions
- Promotes teamwork and handles any/all disciplinary actions, as required
- Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
- Focuses on short to medium-term planning and business issues (e.g. monthly-quarterly)
- Contributes to the overall discipline and strategy for the respective areas
Requirements
- Undergraduate degree preferred
- 5+ years of relevant experience
- Broad and deep knowledge of business and risk and control environment
- Proficient knowledge of governance, risk and control procedures, strategies & tactics
- Knowledge of current and emerging trends
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Skill in managing budgets and resource allocation
- Skill in mentoring, coaching and performance management
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to work successfully as a member of a team and independently
- Ability to implement and evaluate program/project activities to ensure completion
- Ability to exercise sound judgement in making decisions
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to process and handle confidential information with discretion
- Ability to establish goals and objectives that support the strategic plan
Benefits
- Health insurance
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development and training opportunities
- Reward and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality control testingdata analysisreporting techniquesgovernance proceduresrisk control strategiesbudget managementresource allocationanalytical software toolsperformance managementmentoring
Soft skills
people managementteamworkcommunicationrelationship buildingindependent workdecision makingorganizational skillsprioritizationdiscretiongoal setting