Provides expert advice and leads in system/applications planning, performance, availability, integration, operations and/or release/deployment management
Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of operational support/solutions
Works independently and/or autonomously as a senior/lead on a diverse range of tasks/operational support of solutions and is relied upon to coach/educate others
Assignments are highly complex and multifaceted
May monitor, coach/educate a small team of IT professionals
Acts as a key resource in the exchange of technical information for project teams, the business and/or outside vendors

Requirements

Undergraduate degree or Technical Certificate
Graduate degree preferred
7+ years relevant experience
3+ years of Core & Commercial Banking experience
3+ years of Salesforce application experience related to Commercial Banking
5+ years of Cloud/SaaS, Java programming, Monitoring tools/Logs monitoring (Dynatrace, Splunk, Datadog), Oracle DB, Job Scheduling (Autosys), API, Linux OS (server), Java Virtual Machine, ServiceNow, Jira, Networking, Identity Federation (PingFed, Entra ID)
5+ years of demonstrated experience in application support, research and analysis, administration, performance availability monitoring and management for own area
5+ Years of Vendor Management experience

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Java programmingCloud/SaaSSalesforce applicationMonitoring toolsOracle DBJob SchedulingAPILinux OSJava Virtual MachineVendor Management

coachingeducatingindependent workconsultingperformance monitoringproblem-solvingcommunicationteam leadership

Undergraduate degreeTechnical CertificateGraduate degree