Loan Operations Manager I
TD
full-time
Posted on:
Location Type: Remote
Location: Maine • New Jersey • United States
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Salary
💰 $72,280 - $117,520 per year
About the role
- The Loan Operations Manager I manages or oversees operations of several functions or processes within Loan Operations
- Manage 3 small teams - workflow, investor processing and commercial credit support
- No customer contact as all requests come internally
- Provide coaching, complete scheduling and step into daily work to cover PTO
- Modifies policies and procedures to improve performance of units supervised
- Participates or leads multiple projects within department or across divisions
- Serves as change agent to identify and implement continuous improvement within teams
- Develops relationships with management of internal and external functions/departments to enhance productivity of managed units
- Manages bank conversions as they pertain to managed operational units
- Develops and maintains an overall operating budget, ensures adherence to budget, and takes corrective action as necessary
Requirements
- Bachelors degree or progressive work experience in addition to experience below
- 7-10 years related experience required
- Operational management experience specific to the section of operations managed
- In-depth knowledge of principles, practices, policies, and procedures related to the operational areas managed
- Strong leadership, delegation, coaching, and mentoring skills
- Excellent problem/conflict resolution skills
- Excellent written and verbal communications skills
- In-depth knowledge of relevant banking rules and policies
- Ability to balance competing priorities and make sound decisions within, and outside of, established policy
- Ability to develop new policies and procedures in response to and in anticipation of changes in the business environment
Benefits
- health and well-being benefits
- savings and retirement programs
- paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- banking benefits and discounts
- career development
- reward and recognition
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational managementbudget managementpolicy developmentprocess improvementproject managementbank conversionsworkflow managementinvestor processingcommercial credit support
Soft skills
leadershipdelegationcoachingmentoringproblem resolutionconflict resolutionwritten communicationverbal communicationrelationship buildingdecision making
Certifications
Bachelor's degree