TD

Field Team Manager III, Residential Claims

TD

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Salary

💰 CA$74,500 - CA$111,700 per year

Job Level

Mid-LevelSenior

About the role

  • Use expert knowledge to handle complex, high risk claims that typically take over a year to resolve
  • Collaborate with internal and external partners while valuing speed and accuracy to deliver the legendary customer experience
  • Apply claims management principles and procedures in order to manage claims costs and leakage
  • Identify potential fraudulent claims and handle according to organizational processes/procedures
  • Act as a subject matter expert in their area of expertise to increase knowledge base within claims
  • Actively manage relationships within and across various business lines/corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

Requirements

  • Undergraduate degree preferred
  • 5+ years relevant experience
  • Completed HAAG certification (reviewer or inspector) or equivalent course or equivalent experience is an asset
  • Working knowledge of Xactimate Estimating software, and Xactanalysis
  • Thorough knowledge of residential construction procedures and restoration practices
Benefits
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
claims managementfraud detectioncost managementresidential construction proceduresrestoration practices
Soft skills
collaborationcustomer experiencerelationship managementsubject matter expertiseorganizational alignment
Certifications
HAAG certification
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