Senior Director, FSE & Program Management
TD SYNNEX
full-time
Posted on:
Location Type: Office
Location: Clearwater • Arizona • Florida • United States
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Job Level
About the role
- Lead and develop a global team of Field Sales Engineers, Solution Architects, and Design Engineers, setting clear expectations and driving performance.
- Define and execute pre-sales engineering and technical enablement strategies aligned to business priorities.
- Partner with Sales, Product, Vendors, and Customers to create innovative demo solutions, programs, and services that accelerate revenue.
- Own execution of business plans tied to solution centers and services offerings.
- Establish and report on outcome-based KPIs that demonstrate revenue influence and ROI.
- Manage financial stewardship, including cost accountability and effective use of onshore and offshore resources.
- Represent Engineering Strategy at customer briefings, vendor engagements, and industry conferences; present to C-level stakeholders.
- Leverage data and tools (e.g., CIS, Jira, Power BI) to drive insights, governance, and execution.
- Champion effective and responsible use of AI, integrating it into team workflows and processes.
- Partner with HR and Talent Acquisition to attract, develop, and retain a diverse, high-performing team.
- Ensure certification, compliance, and governance requirements are met and accurately reported.
Requirements
- 5–8+ years of relevant experience, with 3–5+ years leading and developing teams.
- Proven leadership experience in pre-sales engineering, technical enablement, or related functions.
- Strong executive presence with the ability to influence, negotiate, and communicate effectively at senior levels.
- Demonstrated ability to translate complex technical concepts into clear business value.
- Experience driving programs, managing budgets, and delivering measurable business outcomes.
- Fluency with data, analytics, and operational tools; comfort using insights to guide decisions.
- Passion for innovation, continuous improvement, and inclusive leadership.
- Ability to thrive in a fast-paced, evolving environment with competing priorities.
- Travel required for customer meetings, vendor engagements, and conferences.
Benefits
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
- Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-sales engineeringtechnical enablementbudget managementKPI reportingAI integrationdata analyticsprogram managementfinancial stewardshipsolution developmentperformance management
Soft Skills
leadershipcommunicationinfluencenegotiationteam developmentinnovationcontinuous improvementadaptabilityexecutive presenceinclusive leadership