TD SYNNEX

Account Manager

TD SYNNEX

full-time

Posted on:

Location Type: Remote

Location: South Carolina • Virginia • United States

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About the role

  • Develop and maintain trusted relationships with assigned clients, partners, and customers.
  • Educate stakeholders on DLT’s core value services, offerings, and market differentiators.
  • Participate in client‑facing sales and marketing activities to promote partner technologies.
  • Conduct outreach to potential prospects and identify new opportunities through research and lead generation.
  • Manage a healthy pipeline, ensuring accurate forecasting and timely documentation of activity.
  • Create and maintain monthly sales reports, including Sales Plays, pipeline updates, and business impact summaries.
  • Track all opportunities in the CRM and ensure documentation—including quotes, agreements, and credit terms—is accurate and up to date.
  • Execute internal and joint business plans aligned with client and partner objectives.
  • Leverage the OCTO team (market executives and technologists) to drive solution adoption and customer success.
  • Support retention through proactive customer success activities, relationship nurturing, and value reinforcement.
  • Serve as a reliable resource for assigned accounts by managing escalations and resolving issues promptly.

Requirements

  • Bachelor’s degree or equivalent work or military experience.
  • 2–4 years of experience in: Sales
  • Customer service
  • Business operations
  • Team leadership
  • 1–2 years experience with public-sector procurement processes (highly preferred).
  • Demonstrated success meeting or exceeding sales activity goals and performance metrics.
  • Strong written and verbal communication skills.
  • High attention to detail and exceptional organizational ability.
  • Proficiency with basic Microsoft Office tools (Word, PowerPoint, Excel).
  • Ability to manage multiple priorities and thrive in a fast‑paced environment.
  • A team‑oriented mindset with a commitment to customer success and collaboration.
Benefits
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer servicebusiness operationspublic-sector procurement processessales activity goalsperformance metrics
Soft Skills
written communicationverbal communicationattention to detailorganizational abilityability to manage multiple prioritiesteam-oriented mindsetcustomer successcollaboration
Certifications
Bachelor's degree