TD SYNNEX

IT Digital Program Manager

TD SYNNEX

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Job Level

SeniorLead

Tech Stack

ERPPMP

About the role

  • Manage end‑to‑end program delivery across diverse digital initiatives, including platform modernization, system integrations, and customer‑facing solutions.
  • Coordinate dependencies, risks, and issues across projects to maintain schedule integrity and operational continuity.
  • Drive project prioritization and sequencing to optimize resources and maximize business impact.
  • Engage and influence senior stakeholders across business, technology, and regional teams.
  • Ensure consistent governance, reporting, and transparency across program activities.
  • Foster collaboration across global, matrixed teams and vendor ecosystems.
  • Oversee digital marketing, lead management, partner onboarding, eCommerce, pricing, quoting, billing, and payments.
  • Modernize and integrate CRM, eCommerce, ERP, and billing systems for frictionless experiences.
  • Manage distributor websites, customer/partner portals, and marketplaces.
  • Implement Customer Data Platforms (CDP) for unified profiles, personalization, and analytics.
  • Modernize B2B eCommerce, including catalog, contract pricing, promotions, subscriptions, and bulk ordering.
  • Drive API integrations, data exchanges, and onboarding automation with OEMs and channel partners.
  • Establish governance frameworks, manage risks, and oversee budgets.

Requirements

  • Bachelor’s degree (Master’s preferred) in IT, Business, Marketing, or related field.
  • 10+ years leading large‑scale digital programs with customer‑facing platforms.
  • Experience in Contact‑to‑Cash initiatives in B2B/distribution and managing large complex programs/projects.
  • Certifications: PgMP, PMP, SAFe, or equivalent.
  • Hands‑on expertise in eCommerce, CRM, CDP, marketing automation, ERP, and billing integrations.
  • Preferred: IT distribution, supply chain, or high‑volume B2B commerce experience.
  • Digital marketing analytics and personalization expertise.
  • Strong financial management skills.
Benefits
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program deliveryproject managementAPI integrationsdata exchangeseCommerceCRMCDPmarketing automationERPbilling integrations
Soft Skills
stakeholder engagementcollaborationinfluencerisk managementgovernancefinancial managementcommunicationprioritizationproblem-solvingorganizational skills
Certifications
PgMPPMPSAFe