
Internal Sales Specialist
TD SYNNEX
full-time
Posted on:
Location Type: Office
Location: Lisbon • Portugal
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Job Level
About the role
- Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
- Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
- Achieve monthly/quarterly Revenue and Margin targets
- Proactively develop relationships with key internal and external contacts
- Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
- Manages customer backorder along specialist knowledge and engages in “intelligent project fishing”
- In AS either manages project end-to-end or hands over to pre sales for technical requirements
- Provide, sell and negotiate product information, pricing, special offers and promotions
- Ensure TD SYNNEX maintains service levels agreements with customers
- Attainment of Key Performance Indicators (KPI’s) such as customer engagement
- Sell the benefits of using TD SYNNEX and the Company value proposition
- Develops partner relationship (incl. account planning, cross-selling etc.)
- Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
- Drives sales of specific products/ vendors if specific knowledge is required
- Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)
- Generate and own a pipeline of deals in TD SYNNEX’s CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
- Manage customer backorder expectations and reporting
- Ensure CRM system is well maintained and provides correct customer information
Requirements
- 1-2 years of experience
- Numerate with good attention to detail
- Excellent telephone manner
- Priority management and planning skills
- Strive to achieve set targets
- Understands Sales Process
- Effective Communication Skills
- Good relationship building
- Working knowledge of Microsoft Word, Excel, Outlook
- Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
- A knowledge of product set would be desirable but not essential.
- IT industry knowledge would be desirable but not essential.
Benefits
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales processquotationorder entryCRM
Soft Skills
attention to detailtelephone mannerpriority managementplanning skillstarget achievementeffective communicationrelationship building