Completed vocational training in the IT field (e.g., IT specialist in system integration/application development, IT systems clerk) or an equivalent qualification
Basic knowledge of network technology, operating systems (Windows/Linux) and standard office applications
Experience in IT support or helpdesk desirable
Service-oriented attitude, strong communication skills and customer focus
Analytical thinking, structured working style and problem-solving skills
Good written and spoken German and English skills
Ability to work independently and as part of a team

Benefits

Attractive salary
Permanent position, 30 days of vacation
Flexible working hours and hybrid work model
Opportunity to contribute in a dynamic scale-up
Varied responsibilities with room for your ideas and for shaping processes
Modern office in Hamburg or Berlin with good transport links
Employee discounts via Corporate Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT supporttechnical incident analysishardware troubleshootingsoftware troubleshootingnetwork technologyoperating systemsWindowsLinuxoffice applicationsproblem-solving

Soft Skills

service-oriented attitudestrong communication skillscustomer focusanalytical thinkingstructured working styleindependent workteamwork

Certifications

vocational training in ITIT specialist in system integrationIT specialist in application developmentIT systems clerk