Define and drive the strategic goals of the Tech & Innovation Team in alignment with the department and company’s future direction. Develop and maintain a comprehensive long-term roadmap for this team’s operations.
Develop Tech & Innovation Team members. Ensure adequate learning opportunities for all staff related to current innovative trends and emerging technologies, and other areas of interest.
Support this team in identifying operational issues, pain points and bottlenecks, and designing practical solutions. Focus on continuous process improvement, technology adoption across the organization, and team development initiatives to ensure the department remains ahead of innovative trends, and evolving client and employee needs.
Evaluate, oversee, and evolve the work of our IT managed service provider. Manage technology vendors and software contracts. Ensure systems meet security and compliance requirements. Handle major or significant escalated technology issues with a focus on training and supporting the team in resolving these challenges.
Support adoption of new tools and processes across teams. Establish healthy communication channels across teams, encouraging collaboration where necessary to achieve company goals.

Requirements

5+ years of experience in technology, innovation or similar field with at least 3 years of experience leading technical teams within a service-based industry.
Bachelor’s Degree or higher in Information Systems, Computer Science, Accounting, Business or related field.
Preference for those who have a background in accounting, tax and/or financial-focused organizations, and experience leading digital transformations in a professional services firm.
Technical expertise leading project management, data analytics platforms (ex: Quickbase, Alteryx) and applied AI solutions (such as Copilot, OpenAI, Azure AI).
Proven success leading product development from ideation through execution with strong returns on investment

Benefits

Base Salary - 1,202,583ZAR / yr
Bonus Potential - 10%+ of base salary based on set targets.
43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year. Yes, seriously.
3 additional days off per year to volunteer and serve your community
100% Remote work with flexible working hours
The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

project managementdata analyticsapplied AI solutionsdigital transformationproduct developmenttechnology adoptionprocess improvementstrategic planningproblem solvingteam development

Soft skills

leadershipcommunicationcollaborationtrainingmentoringadaptabilitycritical thinkinginnovationstrategic thinkinginterpersonal skills