Support hiring and onboarding operations, including interview scheduling, candidate coordination, offer documentation, and onboarding logistics.
Maintain and update People Ops systems (including BambooHR), ensuring accurate team member data, document management, and workflow support.
Serve as a first point of contact for People Ops inquiries, helping route questions related to HR systems, pay coordination, benefits, policies, and role-related topics.
Support onboarding and offboarding processes to ensure smooth, thoughtful transitions for team members.
Assist with People Ops programs related to performance, engagement, learning, and development.
Help coordinate team experiences and events, including firm meetings and offsites (planning support, documentation, and follow-up).
Draft and maintain People Ops documentation, SOPs, templates, and internal communications in alignment with Bright!Tax’s values and brand.
Support compliance-related tasks and vendor coordination under the guidance of the People Operations Manager.

Requirements

Educational background or coursework in Human Resources, People Operations, Business Administration, Organizational Psychology, or a related field.
Strong organizational skills and attention to detail.
Clear written and verbal communication skills.
A high degree of professionalism and discretion when handling sensitive information.
A service-oriented mindset with a genuine interest in supporting team members.
Comfort working in a fully remote environment with teammates across time zones.
Curiosity, initiative, and a willingness to learn new systems and processes.
Completion of HR, People Ops, or recruiting-related courses or certifications is a nice to have.
Familiarity with HR systems or tools (e.g., BambooHR), even through coursework or projects is a nice to have.
Experience with documentation, process mapping, or administrative coordination is a nice to have.
Interest in employer branding, culture, or team engagement initiatives is a nice to have.
Exposure to global or distributed teams through school, internships, or volunteer work is a nice to have.

Benefits

Fully remote, globally distributed team with purposeful flexibility.
A supportive, learning-oriented environment with hands-on mentorship.
The opportunity to build a strong foundation in People Operations.
Clear growth pathways within the People Ops function.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

documentationprocess mappingadministrative coordinationonboardingoffboardingperformance managementemployee engagementlearning and development

Soft skills

organizational skillsattention to detailwritten communicationverbal communicationprofessionalismdiscretionservice-oriented mindsetcuriosityinitiativewillingness to learn

Certifications

HR certificationPeople Ops certificationrecruiting-related certification