Tatum

Customer Solution Engineer

Tatum

full-time

Posted on:

Location Type: Hybrid

Location: Brno • Czech

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • **Key Responsibilities**
  • - Part of the engineering team as a power user of the Tatum platform
  • - Communicate with customer, helping them to find and deploy solution using Tatum platform
  • - Helping customers to solve their issues using modern support practices
  • - Participate on sales prospect calls as a technical partner
  • - Building prototype applications on Tatum platform

Requirements

  • **What we’re looking for**
  • - **A customer-focused engineer and team player** who enjoys communicating and helping customers successfully use our platform.
  • - Familiarity with **REST APIs** and tools such as **Postman** and **OpenAPI (OAS)**
  • - Ability to **search in logs and dashboards** to identify and diagnose issues
  • - Experience working with **Git**
  • - **Programming experience** (any backend or scripting language is acceptable)
  • - **3+ years of working experience in IT** or a related technical role
  • - **Blockchain knowledge** is a huge plus but don’t worry we teach you everything
Benefits
  • **Why Join Us?**
  • - A dynamic team where **problem-solving, communication, and learning are valued over rigid tool experience**.
  • - A chance to work on **cutting-edge blockchain technologies** with a supportive, growth-oriented culture.
  • - A startup-minded environment where your ideas and contributions matter.
  • - Standard benefits as 25 vacation days, flexible working, ESOP, budget for learning and others.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
REST APIsPostmanOpenAPIGitbackend programmingscripting languagelog analysisdashboard diagnosticsblockchain knowledge
Soft skills
customer-focusedteam playercommunicationproblem-solving