Tatum

Customer Success Manager

• Be the go-to partner for your customers — from first call to long-term success.
• Help to grow a portfolio and guide new users through onboarding and help them get the most out of Tatum.
• Keep an eye on product usage and step in when someone needs help or a nudge.
• Work closely with our tech teams to figure out solutions to tricky problems.
• Suggest improvements and share customer insights (we love feedback!).
• Look for opportunities to help customers grow with Tatum.