
HR Manager
TASQ Staffing Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Taguig • Philippines
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About the role
- Lead and oversee end-to-end recruitment strategies
- Ensure timely and high-quality hiring across all levels
- Partner with hiring managers to understand workforce needs
- Guide recruitment teams on best practices, compliance, and market competitiveness
- Serve as the primary point of contact for employee relations matters
- Conduct investigations related to misconduct, policy violations, and workplace concerns
- Provide guidance to managers on handling sensitive employee issues
- Ensure consistent application of company policies and labor laws
- Manage complex cases such as terminations and labor disputes
- Coach managers/supervisors on effective feedback and performance conversations
- Collaborate with payroll, benefits, and other HR functions
- Conduct new hire orientation and oversee employee engagement activities
Requirements
- Bachelors degree in human resources or related field
- Minimum of 7–10 years of progressive HR experience in the BPO industry
- Strong exposure to recruitment, employee relations, and employee engagement
- Solid knowledge of labor laws, HR best practices, and compliance requirements
- Proven experience managing complex employee relations cases and end-to-end recruitment
- Background in payroll, benefits, and expatriates is an advantage
- Familiarity with HR Systems
- Experience partnering with senior leaders and managing cross-functional stakeholders
- Excellent interpersonal skills
- Ability to maintain confidentiality of employee information
- Strong recruitment and workforce planning expertise
- Excellent verbal and written communication abilities
- Excellent employee relations and conflict management skills
- High level of emotional intelligence, discretion, and sound judgment
- Effective leadership and team management skills
- Comfortable working independently while collaborating cross-functionally
- Highly organized with strong attention to detail
Benefits
- Hybrid work setup
- Midshift work schedule
- Professional Human Resource (PHR) or Senior Professional Human Resources (SPHR) Certification or recognized H.R. certification a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
recruitmentemployee relationsemployee engagementlabor lawsHR best practicescompliance requirementsworkforce planningpayrollbenefitsHR Systems
Soft Skills
interpersonal skillsconfidentialityverbal communicationwritten communicationconflict managementemotional intelligencediscretionjudgmentleadershiporganizational skills
Certifications
Bachelor's degree in human resources