TASQ Staffing Solutions

HR Manager

TASQ Staffing Solutions

full-time

Posted on:

Location Type: Hybrid

Location: TaguigPhilippines

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Job Level

About the role

  • Lead and oversee end-to-end recruitment strategies
  • Ensure timely and high-quality hiring across all levels
  • Partner with hiring managers to understand workforce needs
  • Guide recruitment teams on best practices, compliance, and market competitiveness
  • Serve as the primary point of contact for employee relations matters
  • Conduct investigations related to misconduct, policy violations, and workplace concerns
  • Provide guidance to managers on handling sensitive employee issues
  • Ensure consistent application of company policies and labor laws
  • Manage complex cases such as terminations and labor disputes
  • Coach managers/supervisors on effective feedback and performance conversations
  • Collaborate with payroll, benefits, and other HR functions
  • Conduct new hire orientation and oversee employee engagement activities

Requirements

  • Bachelors degree in human resources or related field
  • Minimum of 7–10 years of progressive HR experience in the BPO industry
  • Strong exposure to recruitment, employee relations, and employee engagement
  • Solid knowledge of labor laws, HR best practices, and compliance requirements
  • Proven experience managing complex employee relations cases and end-to-end recruitment
  • Background in payroll, benefits, and expatriates is an advantage
  • Familiarity with HR Systems
  • Experience partnering with senior leaders and managing cross-functional stakeholders
  • Excellent interpersonal skills
  • Ability to maintain confidentiality of employee information
  • Strong recruitment and workforce planning expertise
  • Excellent verbal and written communication abilities
  • Excellent employee relations and conflict management skills
  • High level of emotional intelligence, discretion, and sound judgment
  • Effective leadership and team management skills
  • Comfortable working independently while collaborating cross-functionally
  • Highly organized with strong attention to detail
Benefits
  • Hybrid work setup
  • Midshift work schedule
  • Professional Human Resource (PHR) or Senior Professional Human Resources (SPHR) Certification or recognized H.R. certification a plus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
recruitmentemployee relationsemployee engagementlabor lawsHR best practicescompliance requirementsworkforce planningpayrollbenefitsHR Systems
Soft Skills
interpersonal skillsconfidentialityverbal communicationwritten communicationconflict managementemotional intelligencediscretionjudgmentleadershiporganizational skills
Certifications
Bachelor's degree in human resources