TaskUs

Lead Technical Writer

TaskUs

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Job Level

Senior

About the role

  • Develop comprehensive project plans utilizing standardized documentation templates like Work Breakdown Structures (WBS), formal agendas, and action item trackers.
  • Manage project documentation and ensure its completion throughout the project lifecycle.
  • Conduct deep-dive meetings with stakeholders and subject matter experts (SMEs) to gather information, document minutes, establish timelines, and identify action items.
  • Host weekly project sync meetings, documenting milestones, action items, and escalation points, and ensuring all parties are aligned.
  • Engage key stakeholders and project sponsors from project discovery to closure.
  • Prioritize and manage project scope, cost, and timelines while effectively managing stakeholder expectations.
  • Act as a communication champion, ensuring transparency and managing competing agendas among stakeholders.
  • Validate the workflows and processes of incoming WTS opportunities.
  • Collaborate with internal and external partners on process and operational improvements throughout the project cycle.
  • Conduct project closure processes and contribute to organization-wide procedure improvements using lessons learned.

Requirements

  • Bachelor's degree or equivalent business project management experience
  • 3-5 years of experience in project management
  • 2+ years of experience in operations and/or account management, working directly with clients
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Excellent attention to detail with a commitment to accuracy and quality
  • Self-starter with a willingness to support and empower project teams
Benefits
  • Competitive industry salaries
  • Comprehensive benefits packages
  • Internal mobility and professional growth support

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementproject planningdocumentation managementstakeholder engagementscope managementcost managementtimeline managementprocess improvementproject closureaction item tracking
Soft skills
communicationproblem-solvingattention to detailself-starterteam supportorganizational skillstransparency managementstakeholder expectation managementcollaborationmeeting facilitation
Certifications
Bachelor's degreeproject management certification