TASC

Account Manager

• Enable our Mastercard issuers to deliver more value to its cardholders, customers, and members.
• Identify opportunities for portfolio growth and optimization by using data tools and knowledge of customer, deliver the opportunities to the customer and devise plans for implementation, and, with the customer, execute on the plans.
• Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
• Provide consultative industry and Mastercard insights and expertise via business reviews conducted 1:1, 1:few, or via 1:many webinar depending on customer size.
• Manage pipeline of Value Added Services sales to customers, deliver presentations with solutions targeted at customer pain points, and manage through enrollment and execution process.
• Drive customer engagement and growth by delivering thought leadership, training, and operational support through webinars, newsletters, and advisory forums; execute targeted outreach and scalable campaigns; coordinate educational programs and office hours; and track engagement metrics to inform strategy and optimize issuer performance.

Manager, Account Management

Product Manager

• Define and lead the European regional product strategy for ID Check, aligned to broader digital payment strategy and solutions
• Own multi-year product roadmaps focused on product optimization and growth, set network standards/mandates
• Own KPIs including revenue growth, authentication & fraud performance, authorization approval rate and create visibility through executive-level dashboards and reporting
• Drive go-to-market strategy for new products/features in collaboration with Global Product and regional market teams
• Develop authentication pricing strategy to support growth and performance
• Serve as the European subject-matter expert on Strong Customer Authentication (SCA) / Transaction Risk Analysis (TRA) as defined under PSD/PSR
• Awareness of eiDAS 2.0/EUDI and relevance to EMV 3DS authentication solutions
• Develop and execute a roadmap aligned to European regulatory evolution (PSD3/PSR, eiDAS2.0/EUDI)
• Act as a strategic partner to regulatory affairs and public policy teams, regulators, industry bodies, and working groups
• Set authentication/network standards in response to regulatory and product changes
• Build relationships with specific market stakeholders such as top 3DS/ACS servers and related issuer/acquirer/merchants
• Partner with authentication market & optimization teams to achieve targets, supporting the teams with product training, storytelling and product value propositions
• Partner with Global product/engineering teams to ensure products meet European requirements
• Act as a regional spokesperson at conferences, Academy on the Web, trainings and industry forums

Director, EMV 3DS Product Management

Art Director

• Understand creative briefs and strategic objectives, ensuring all outputs meet both visual and business goals.
• Design visually engaging campaign materials, social assets, and digital experiences for Mastercard and its partner brands.
• Translate creative concepts into polished, culturally relevant visuals, collaborate with regional teams to localize and adapt global campaigns for Arabic-speaking markets.
• Contribute to concept development sessions, generating fresh and innovative ideas.
• Communicate effectively with internal stakeholders across multiple hubs and time zones.
• Present creative work when required, articulating the rationale and design thinking behind proposed solutions.
• Ensure consistency with Mastercard’s global brand guidelines and visual identity.

Art Director, Arabic Speaking

Operations

• Support the Heads of U.S., Canada, and LAC Government Affairs and work with GAP’s Director of Global Operations in developing and executing the annual budget strategy
• Monitor and analyze budget utilization through data-driven processes and advanced Excel reporting
• Develop and maintain forecasting and tracking tools to streamline financial planning, enhance reporting accuracy, and provide regular progress updates to leadership
• Collaborate cross-functionally Finance, Transaction Services, and Compliance teams to resolve discrepancies, ensure data accuracy, and leverage Microsoft Teams and related collaboration tools to manage workstreams, documentation, and regional coordination
• Develop subject matter expertise on supplier engagement and compliance, ensuring adherence to Mastercard’s internal policies and external regulations
• Manage the full supplier and contract lifecycle—from onboarding and due diligence through contract execution, invoice payments, and renewal process
• Maintain centralized tracking systems for supplier documentation, contract expirations, and compliance reports to ensure audit readiness, forecast accuracy, and timely reporting to leadership
• Collaborate cross-functionally with Supplier Management, Third Party Risk, Compliance, and external vendors to complete due diligence, enhance efficiency, and drive continuous process improvements that strengthen transparency and operational performance

Manager, Account Management

Director, EMV 3DS Product Management

Art Director, Arabic Speaking

Senior Specialist, Government Affairs & Policy