TASC

Vice President, Product Management – Send

TASC

full-time

Posted on:

Location Type: Office

Location: New York City • New York • United States

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Salary

💰 $245,000 - $391,000 per year

Job Level

Lead

About the role

  • Lead the NAM regional Send Product team and be a subject matter expert on the disbursements and P2P payments landscape
  • Collaborate with global product teams to ensure that product performance, enhancements and initiatives drive increased client success and growth
  • Engage with key clients to optimize and continuously improve how they engage with the product. Work to remove any barriers that might be preventing further growth and sales
  • Drive alignment between Customer, Mastercard Account Management, NAM Regional Sales, Global Product, and finance organizations
  • Ensure successful onboarding, testing and ramping of volume for new Customers along with Existing Customers for new receiving corridors
  • Devise and execute on a GTM and sales strategy to power the next phase of Mastercard Send growth across North America
  • Serve as an escalation point for Product performance Issue resolution. Work with customer support and customer operations to resolve issues for clients
  • Review data analysis for optimization and growth opportunities across key client base
  • Partner with finance to maintain accurate and detailed performance reporting and projections

Requirements

  • Strong domain expertise in the card payments ecosystem
  • Experience leading high performing product management teams
  • Proven team leader with ability to work in a fast-paced environment
  • Strong verbal and written communication skills
  • Financial performance acumen (ability to create and understand business performance models)
  • Strong customer engagement skills
  • Experienced public speaker
  • Bachelor’s degree required, Advanced degree preferred.
Benefits
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
  • many more
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata analysisfinancial performance modeling
Soft Skills
team leadershipcommunicationcustomer engagementpublic speakingproblem-solving