Provide advanced business, functional, and technical expertise in support of systems development and transformation programs, with emphasis on SAP (ERP) and Order Management solutions.
Manage key relationships with stakeholders across GTO and business teams, including SAP functional owners, Order Management platform users, technical leads, and project requesters. Deliver clear, executive ready status updates and insights to senior leadership.
Lead and manage complex system implementation and business transformation initiatives, ensuring seamless delivery across planning, monitoring, execution, and implementation phases.
Build and develop high performing project teams, ensuring personnel possess the appropriate skills, technical depth, and professional behaviors suited to a transformation environment.
Oversee project execution within approved resource and budget guidelines, offering technical guidance, solutions recommendations, and advisory support that enables successful systems development and implementation.
Participate in requirements definition, process mapping, solution design, and impact assessment activities to ensure alignment with business and technology strategies.
Drive end to end delivery excellence, including development and maintenance of integrated project plans, schedule and budget adherence, status reporting, issue and risk escalations, test planning, user acceptance coordination, defect remediation, and adherence to transformation and governance methodologies.

Requirements

MUST HAVE demonstrated expertise in system implementation, ERP transformation, and large scale digital or operational transformation programs, including hands on experience delivering SAP and/or Order Management system deployments.
Extensive knowledge of project management processes, structured methodologies, and enterprise delivery frameworks; familiarity with SAP Activate, Agile, and hybrid delivery models is a plus.
Proven experience developing and executing strategy, organizational change, and transformation roadmaps.
Extensive knowledge of Mastercard, the payments ecosystem, and financial services operations.
Experience in management consulting, financial services, e Business, or related fields supporting technology enabled business change.
Understanding of credit and debit card operations and related transaction processing flows.
Advanced leadership, interpersonal, communication, and negotiation capabilities, with a strong reputation for building trusted internal and external relationships.
Demonstrated success managing staff and delivering complex projects or system implementations on time and within budget.
PMP or other project management certifications strongly preferred.
Some travel may be required.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SAPERPOrder Managementsystem implementationdigital transformationproject managementprocess mappingsolution designAgileSAP Activate

Soft Skills

leadershipinterpersonal skillscommunicationnegotiationrelationship buildingstrategic executionorganizational changeteam developmentproblem solvingstakeholder management

Certifications

PMP