TASC

Manager, Account Management

TASC

full-time

Posted on:

Location Type: Hybrid

Location: O'Fallon • Florida, Montana • 🇺🇸 United States

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Salary

💰 $126,000 - $202,000 per year

Job Level

Mid-LevelSenior

About the role

  • Enable our Mastercard issuers to deliver more value to its cardholders, customers, and members.
  • Identify opportunities for portfolio growth and optimization by using data tools and knowledge of customer, deliver the opportunities to the customer and devise plans for implementation, and, with the customer, execute on the plans.
  • Negotiate, execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing.
  • Provide consultative industry and Mastercard insights and expertise via business reviews conducted 1:1, 1:few, or via 1:many webinar depending on customer size.
  • Manage pipeline of Value Added Services sales to customers, deliver presentations with solutions targeted at customer pain points, and manage through enrollment and execution process.
  • Drive customer engagement and growth by delivering thought leadership, training, and operational support through webinars, newsletters, and advisory forums; execute targeted outreach and scalable campaigns; coordinate educational programs and office hours; and track engagement metrics to inform strategy and optimize issuer performance.

Requirements

  • Business experience with related sales and management experience in the payments industry
  • Demonstrated track record of planning, managing and closing complex, competitive sales effort and project management
  • Excellent strategic thinking and analysis skills and a proven track record of creating solutions that increase revenue
  • Ability to manage and grow internal and external cross functional relationships and partnerships
  • Ability to manage a large customer set with varying and diverse issues and pain points, establishing relationships up and down throughout the organization.
Benefits
  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
  • many more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales managementproject managementstrategic planningdata analysiscustomer engagementsolution creationcontract negotiationpipeline managementpresentation skillsperformance optimization
Soft skills
strategic thinkingrelationship managementconsultative skillscommunicationproblem-solvingleadershipcollaborationadaptabilitycustomer servicetraining and development