Provide hands-on operational support to the leadership team, including managing meeting agendas, including preparing briefing materials, presentations, coordinating meetings, and ensuring the timely follow-up of actions across key stakeholders
Plan and oversee the operational activities for the leadership team such as All Hands meetings, leadership meetings, offsites, employee initiatives and events
Lead the development and delivery of internal communications, partnering with our Technology communication team to promote transparency and effective messaging across the organization
Oversee the execution of high-priority projects, ensuring stakeholder alignment and cross-functional coordination.
Provide business support for each of the SVP teams in the organization; streamlining how we work as a leadership team and how we share information
Establish team routines for creating, tracking and reporting on organization Goals/KPIs and run the monthly Operational Review for the organization
Establish routines to create and maintain the platform roadmaps for the organization
Support the creation of ONE QBR materials from the team and create a backlog of topics for future ONE QBRs
Lead Associate engagement efforts for the organization to drive stronger engagement across all teams
Represent the EVP and the leadership team in critical meeting forums when necessary; by having a strong understanding of the organization's mission and work
Requirements
Experience in executive strategy and business reporting, with the ability to translate vision into actionable plans.
Excellent organizational and project management skills with a focus on setting priorities, managing processes and delivering results in a fast-paced, dynamic environment with competing priorities
Exceptional writing, storytelling, and presentation skills with the ability to simplify complex topics and tailor messaging for diverse audiences
Ability to handle confidential information and materials with appropriate discretion
Able to build rapport and gain acceptance across all levels and business units
Experience in a technology role or a strong understanding of technology operations
Knowledge of Mastercard products and services is a plus
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time
25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.