Tarrytown Expocare Pharmacy

Vice President of Operations

Tarrytown Expocare Pharmacy

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Oversee daily operations across all TEC pharmacy sites (currently 12; expanding to 20+).
  • Ensure consistent production, fulfillment, pharmacy workflows, delivery/transportation logistics, and customer service.
  • Set operational standards and SOPs for cycle-fill, IDD-specific production models, flashing, labeling, sortation, and fulfillment.
  • Drive performance visibility and accountability through KPIs, dashboards, and weekly/monthly operating reviews.
  • Own monthly cycle-fill production performance, accuracy, and timeliness across all sites.
  • Manage throughput expectations, labor planning, and production pacing to meet patient and facility deadlines.
  • Lead and mentor PICs, Regional Operations Directors, and site production leads.
  • Develop leadership across RODs and PICs, including peer mentorship programs and cross-site quality alignment.
  • Build and maintain enterprise-wide SOPs, process documentation, playbooks, and training for uniform execution.
  • Ensure that agencies, group homes, and caregivers receive consistent, high-quality service across all states in partnership with sales and account management teams.
  • Lead operational due diligence and integration planning for acquisitions.

Requirements

  • Doctor of Pharmacy, Bachelor’s in Pharmacy, Business Administration, or a related field, with an MBA preferred, ideally within Long Term Care (LTC), group homes, or the IDD community.
  • Proven experience leading multi-site teams with measurable performance improvements.
  • Deep understanding of cycle-fill pharmacy operations and IDD/LTC workflows.
  • Strong regulatory and compliance familiarity across multiple states.
  • Demonstrated ability to create, implement, and enforce scalable SOPs.
  • Exceptional organizational, communication, and leadership skills.
  • Data-driven decision-maker with strong analytical and process-improvement capability.
  • Ability to thrive in a fast-growth, PE-backed environment.
Benefits
  • Tarrytown is an equal opportunity employer and value diversity at our company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cycle-fill pharmacy operationsproduction performancefulfillmentlogisticsSOPsKPI managementprocess documentationdata analysisperformance improvementregulatory compliance
Soft Skills
leadershipcommunicationorganizational skillsmentorshipanalytical skillsdecision-makingcollaborationaccountabilityproblem-solvingadaptability
Certifications
Doctor of PharmacyBachelor’s in PharmacyMBA