
Vice President of Operations
Tarrytown Expocare Pharmacy
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Oversee daily operations across all TEC pharmacy sites (currently 12; expanding to 20+).
- Ensure consistent production, fulfillment, pharmacy workflows, delivery/transportation logistics, and customer service.
- Set operational standards and SOPs for cycle-fill, IDD-specific production models, flashing, labeling, sortation, and fulfillment.
- Drive performance visibility and accountability through KPIs, dashboards, and weekly/monthly operating reviews.
- Own monthly cycle-fill production performance, accuracy, and timeliness across all sites.
- Manage throughput expectations, labor planning, and production pacing to meet patient and facility deadlines.
- Lead and mentor PICs, Regional Operations Directors, and site production leads.
- Develop leadership across RODs and PICs, including peer mentorship programs and cross-site quality alignment.
- Build and maintain enterprise-wide SOPs, process documentation, playbooks, and training for uniform execution.
- Ensure that agencies, group homes, and caregivers receive consistent, high-quality service across all states in partnership with sales and account management teams.
- Lead operational due diligence and integration planning for acquisitions.
Requirements
- Doctor of Pharmacy, Bachelor’s in Pharmacy, Business Administration, or a related field, with an MBA preferred, ideally within Long Term Care (LTC), group homes, or the IDD community.
- Proven experience leading multi-site teams with measurable performance improvements.
- Deep understanding of cycle-fill pharmacy operations and IDD/LTC workflows.
- Strong regulatory and compliance familiarity across multiple states.
- Demonstrated ability to create, implement, and enforce scalable SOPs.
- Exceptional organizational, communication, and leadership skills.
- Data-driven decision-maker with strong analytical and process-improvement capability.
- Ability to thrive in a fast-growth, PE-backed environment.
Benefits
- Tarrytown is an equal opportunity employer and value diversity at our company.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cycle-fill pharmacy operationsproduction performancefulfillmentlogisticsSOPsKPI managementprocess documentationdata analysisperformance improvementregulatory compliance
Soft Skills
leadershipcommunicationorganizational skillsmentorshipanalytical skillsdecision-makingcollaborationaccountabilityproblem-solvingadaptability
Certifications
Doctor of PharmacyBachelor’s in PharmacyMBA