TapMango

Business Development Rep

• Own top-of-funnel pipeline creation through strategic outbound prospecting into defined mid-market segments (typically 5–50+ locations)
• Research target accounts to personalize outreach and demonstrate a strong understanding of each prospect’s business
• Engage senior stakeholders—including Owners, Founders, CMOs, and Operations leaders—in value-driven conversations
• Uncover pain points related to customer engagement, retention, and growth through thoughtful discovery
• Maintain accurate CRM activity, pipeline tracking, and reporting
• Collaborate closely with Account Executives, Marketing, and Sales Leadership to refine messaging and targeting

Enterprise Business Development Representative

Account Manager

• Manage & Grow Existing Strategic Partnerships
• Own relationships with key platform partners including Toast, Square, Clover, Shopify, and others
• Develop strong relationships with partner relationship managers and regional sales leaders
• Drive consistent referral flow and identify new referral opportunities within each partner organization
• Maintain technical alignment by building relationships with partner integration and product teams
• Ensure TapMango integrations remain up to date, competitive, and well-positioned within partner ecosystems
• Track and report on partner-sourced leads, conversion rates, and revenue
• Identify, recruit, and onboard new ISO (Independent Sales Organization) partners
• Develop a repeatable outbound strategy to engage and sign new ISOs
• Negotiate and structure referral agreements
• Enable new partners with positioning, sales materials, and ongoing support
• Build a predictable partner-sourced pipeline channel and monitor performance

Enterprise Business Development Representative

Partnerships Manager