TAPI

Manager

• Oversee and coordinate the operation of Tapi’s fleet of vehicles supporting our network of stores and Home Consultants across the UK.
• Vehicle procurement and planning.
• Maintenance scheduling.
• Driver insight and reporting.
• Cost analysis and regulatory compliance.
• Forge bonds and relationships with Regional Managers across the country.
• Maintain the MPDQ database and equipment for Home Consultants.
• Produce quarterly reports for the senior leadership team.
• Review the monthly Intelocate damage reports for the vehicles.
• Control and manage vehicle health, MOT’s, and servicing schedules.
• Monitor fleet costs and ensure they remain within budget.
• Develop strategies for improved cost efficiency.
• Ensure all driving licence checks are completed for drivers.

Fleet Manager

Sales

• Deliver outstanding customer service that exceeds expectations
• Use Masterpiece software to plan, estimate, and measure customers' floors
• Prepare detailed and accurate flooring plans and provide onsite quotes
• Inspect and report on faulty floors
• Check for uneven floor levels and other potential issues
• Process customer orders thoroughly and accurately
• Comply with Health and Safety and security requirements

Sales Estimator

Product Manager

• Own the end-to-end product delivery of scheduling and optimisation software, from integration through to rollout across the organisation.
• Define the vision, strategy, and roadmap for internal-facing applications that will act as the frontend for the scheduling software.
• Act as the primary product lead between Tapi and the external software provider, shaping requirements and ensuring alignment with business outcomes.
• Translate strategic goals into actionable product requirements and lead delivery using agile methods.
• Influence and align senior stakeholders across operations, call centre, and stores to ensure solutions are practical, adoptable, and embedded.
• Provide leadership to the cross-functional delivery team, guiding engineers and analysts to build scalable, API-first solutions.
• Monitor system performance and adoption post-launch, track delivery of business benefits, and identify further opportunities for optimisation.

Fleet Manager

Sales Estimator

Senior Product Manager