Salary
💰 $15 - $17 per hour
About the role
- Greeting the customer with a smile and with eye contact and offering your name
- Interacting genuinely and naturally with the customer
- Reading cues and determining customers’ needs
- Conducting email/name capture, where permitted by law
- Maintaining accuracy when operating POS
- Maintaining cash wrap organization and cleanliness
- Suggesting multiple add-ons and selling gift cards
- Maintaining cash and POS media accurately and in compliance with Coach policy
- Creating lasting impression by genuinely thanking customer and providing reason to return
- Receiving shipment and transfers
- Notifying Store Management when new product arrives
- Processing shipment/transfers according to Coach standards and timeframes
- Organizing and cleaning stock room daily
- Reacting to sell through and executing visual merchandising needs
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Possesses current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
- Incentive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash register systemsemail/name capturevisual merchandisingstock organizationshipment processingPOS operationcash handlingproduct transfercustomer interactionsales techniques
Soft skills
effective communicationcustomer servicegenuine interactionteam collaborationorganizational skillsattention to detailproblem-solvingadaptabilitycustomer engagementpositive attitude
Certifications
high school diplomacollege degree (preferred)