Tapestry

Sales Support Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: El Paso • Texas • 🇺🇸 United States

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Salary

💰 $15 - $17 per hour

Job Level

JuniorMid-Level

About the role

  • Greeting the customer with a smile and with eye contact and offering your name
  • Interacting genuinely and naturally with the customer
  • Reading cues and determining customers’ needs
  • Conducting email/name capture, where permitted by law
  • Maintaining accuracy when operating POS
  • Maintaining cash wrap organization and cleanliness
  • Suggesting multiple add-ons and selling gift cards
  • Maintaining cash and POS media accurately and in compliance with Coach policy
  • Creating lasting impression by genuinely thanking customer and providing reason to return
  • Receiving shipment and transfers
  • Notifying Store Management when new product arrives
  • Processing shipment/transfers according to Coach standards and timeframes
  • Organizing and cleaning stock room daily
  • Reacting to sell through and executing visual merchandising needs

Requirements

  • 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
  • Possesses current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems
  • Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
  • Ability to communicate effectively with customers and team
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products
  • Incentive compensation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cash register systemsemail/name capturevisual merchandisingstock organizationshipment processingPOS operationcash handlingproduct transfercustomer interactionsales techniques
Soft skills
effective communicationcustomer servicegenuine interactionteam collaborationorganizational skillsattention to detailproblem-solvingadaptabilitycustomer engagementpositive attitude
Certifications
high school diplomacollege degree (preferred)
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