Sales Support Associate II
Tapestry
React
Sales Support Associate III
Tapestry
full-time
Posted on:
Location Type: Office
Location: Cherry Hill • New Jersey • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Greeting the customer with a smile and offering your name
- Interact genuinely and naturally with the customer
- Conduct email/name capture, where permitted by law
- Maintain accuracy when operating POS
- Suggest multiple add‐ons and sell gift cards
- Receive shipment and transfers
- Notify Store Management when new product arrives
- Analyze sales floor to assess replenishment needs
- Respond to customer requests confidently; partner with sales team or Store Management when needed
Requirements
- 1-3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment
- Current knowledge of fashion trends and competition in the marketplace
- High school diploma or equivalent; college degree preferred
- Knowledge of cash register systems
- Basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
- Ability to communicate effectively with customers and team
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds
Benefits
- Health benefits (medical, dental, vision)
- Life insurance
- Disability insurance
- 401(k) savings plan
- Paid time off for wellness needs and vacations
- Discounts on certain products
- Incentive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cash register systemsemail/name capturePOS operationsales analysisproduct replenishmentlifting and carrying up to 25 poundslifting and carrying up to 50 pounds
Soft skills
customer interactioneffective communicationgenuine engagementconfidence in responding to requeststeam collaboration
Certifications
high school diplomacollege degree