Tapestry

Manager, UX – Digital Design

Tapestry

full-time

Posted on:

Location Type: Office

Location: Tokyo • Japan

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About the role

  • Own the UX vision and experience strategy for Coach Japan’s websites and key digital touchpoints, balancing brand expression with usability and performance.
  • Define and evolve user journeys, information architecture, and interaction principles optimized for mobile‑first, Gen Z‑led behaviors in Japan.
  • Translate brand and campaign objectives into clear UX frameworks, wireframes, and design direction in partnership with internal and external teams.
  • Lead direction for Japan‑focused websites, ensuring experiences are fully localized, scalable, and aligned with global brand standards.
  • Partner closely with UX, product, and technology teams to deliver seamless, high‑quality digital experiences across CMS, e‑commerce, and campaign platforms.
  • Guide visual and interaction design across digital surfaces, ensuring consistency, usability, and strong brand expression.
  • Partner with external agencies, UX designers, developers, and freelancers to deliver high‑quality web and digital outputs for Japan.
  • Leverage data, user feedback, and behavioral insights to continuously improve UX and web performance.

Requirements

  • 6+ years of experience in UX, or web design roles within agency or brand environments.
  • Fluent Japanese (N1) and native‑level English.
  • Strong portfolio demonstrating UX‑led web experiences, digital platforms, and Japan‑market work.
  • Proven experience collaborating with UX, product, and engineering teams on complex digital builds.
  • Deep understanding of Gen Z digital behavior and platforms in Japan, especially mobile‑first environments.
  • Experience adapting global brand systems into localized UX and web executions.
  • Strong project management, stakeholder alignment, and budget management skills.
  • Sense of fashion, with the ability to translate brand understanding into emotionally engaging digital experiences.
  • Data analysis skills to identify opportunities and drive continuous improvement through fact‑based PDCA cycles.
Benefits
  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designweb designinformation architectureinteraction designwireframingdata analysismobile-first designdigital platformse-commercelocalization
Soft Skills
project managementstakeholder alignmentbudget managementcollaborationbrand understandingemotional engagementuser feedback integrationcontinuous improvementleadershipcommunication