Senior Manager, Product Management
Tapestry
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $150,000 - $190,000 per year
Job Level
About the role
- Champion customer empathy and data-informed thinking — combining analytics, A/B testing, and customer feedback to identify friction points and create solutions that convert.
- Define and execute a product vision and roadmap that enhances customer experience and improves key KPIs (checkout completion, NPS, conversion).
- Own the end-to-end purchase and post purchase experience — from bag/cart and checkout through post-purchase — for all Tapestry brands globally.
- Launch, iterate and optimize compelling experience that delight the customer.
- Collaborate cross-functionally with engineering, digital, design, marketing, customer experience, and regional teams to bring ideas to life.
- Influence senior leadership by clearly articulating product vision, strategy, and impact.
- Continuously measure and optimize performance, leveraging AI-driven analytics and automation to enhance both product outcomes and team productivity.
- Maintain clear product documentation, including PRDs, user stories, logic flows, and feature backlogs.
- Mentor and develop team, fostering a culture of innovation, accountability, and speed.
Requirements
- 7+ years of experience in digital product management
- Expertise in checkout, payments, or conversion optimization within eCommerce or digital retail
- Strong analytical mindset, with comfort in using data, AI tools, and experimentation to drive decisions
- Proven track record of operating effectively in ambiguous, fast-paced, and global environments
- Hands-on builder mentality — comfortable toggling between strategy and execution
- Exceptional communication and leadership skills, with the ability to align cross-functional teams and influence at all levels
- Demonstrated ability to manage, coach, and inspire direct reports
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401 (K)
- Paid Paternity and Maternity leave
- Commuter Benefits
- Disability insurance
- Tuition assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementA/B testinganalyticscheckout optimizationconversion optimizationAI-driven analyticsautomationproduct documentationuser storiesfeature backlogs
Soft Skills
customer empathyanalytical mindsetcommunication skillsleadership skillscross-functional collaborationinfluencementoringinnovationaccountabilityadaptability