Tapestry

Sales Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: Sioux Falls • South Dakota • United States

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About the role

  • Understands organizational objectives and makes decisions that align with Company priorities
  • Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
  • Creates short- and long-term strategies to achieve personal metrics and performance goals
  • Represents Coach as a brand ambassador
  • Demonstrates Coach’s Selling and Service expectations at all times
  • Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
  • Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
  • Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
  • Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
  • Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
  • Follows up with customers consistently and genuinely to influence/close the sale
  • Builds lasting and loyal relationships with customers.
  • Leverages Coach’s tools and technology to support relationship building and clienteling efforts
  • Maintains a calm and professional demeanor at all times

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Possesses current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
Benefits
  • Health benefits
  • Paid time off
  • Employee discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencefashion knowledgecross-sellingcash register systemsbasic computer skillsMobile POSproduct knowledgeclientelingrelationship buildinglifting and carrying up to 50 pounds
Soft Skills
ownershipcommitment to resultscommunicationcredibilitytrust buildingcustomer relationship managementprofessional demeanoradaptabilityteam collaborationcustomer service
Certifications
high school diplomacollege degree