Tapestry

Sales Support Associate III

Tapestry

full-time

Posted on:

Location Type: Office

Location: Nashville • Tennessee • United States

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About the role

  • uphold Coach’s Service and Selling Models
  • create a positive first impression and build on-going customer relationships through a personalized experience
  • understand organizational objectives and make decisions that align with Company priorities
  • create personal sales and clienteling strategies in partnership with the management team
  • drive business through sales strategies, clienteling, and sourcing new customers
  • provide in-depth product knowledge, including current pricing and promotional strategy
  • maintain a clean and tidy selling floor
  • complete daily operational tasks including maintaining store standards
  • follow up with customers consistently to influence/close the sale

Requirements

  • 1-3 years of previous sales experience, preferably in a luxury retail service environment
  • current knowledge of fashion trends and competition in the marketplace
  • high school diploma or equivalent; college degree preferred
  • knowledge of cash register systems
  • basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet)
  • ability to utilize walkie talkie
  • ability to understand and read price and product release sheets
  • ability to execute at a fast pace
  • ability to communicate effectively with customers and team
  • ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
  • ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
  • ability to work a flexible schedule, including nights, weekends, and holidays
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
sales experienceproduct knowledgecash register systemsbasic computer skillsMobile POSprice and product release sheetslifting and carrying up to 25 poundslifting and carrying up to 50 pounds
Soft Skills
customer relationship buildingdecision makingclienteling strategieseffective communicationfast-paced executionflexibility in scheduling
Certifications
high school diplomacollege degree