Tapestry

Assistant Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Pooler • United States

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Job Level

Junior

About the role

  • Deliver sales results through employee development and mentorship.
  • Develop sales strategies, initiatives and growth across all categories; communicate goals to the team, track store’s performance at all times and achieve sales productivity management.
  • Develop clienteling strategy; implement and monitor over time, to achieve business goals and objectives in partnership with the Store Manager.
  • Understand changes in market with potential impact on business performance and support the execution of sales strategies/tactics.
  • Act as brand ambassador in the market/mall to drive loyalty and business.
  • Resolve customer issues in a timely manner while being solution-oriented and forward thinking.
  • Develop team to build long-term relationships with customers to drive business.
  • Ensure all daily tasks are completed without negatively impacting service of Coach standards.
  • Build trusting relationships with peers and team; act as advocate for the Brand.
  • Evaluate performance of all team members and provide consistent and timely feedback; create and modify action plans for the continuous development in partnership with the Store Manager.
  • Adhere to all retail policies and procedures including POS and Operations.

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable.
  • Possess current knowledge of fashion trends and competition in the marketplace.
  • High school diploma or equivalent; college degree preferred.
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook).
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace.
  • Ability to communicate effectively with customers and team.
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencesales strategiesclienteling strategyretail systemslabor managementinventory systemssales reportingMS Officefashion trendsperformance evaluation
Soft Skills
employee developmentmentorshipsolution-orientedcommunicationrelationship buildingteam advocacyfeedback provisiontrust buildingfast-paced executioncustomer issue resolution
Certifications
high school diplomacollege degree