
Office Manager
Tapestry
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Oversee the day-to-day operations of the office, including facilities, maintenance, vendor relationships, and associated budgeting and invoicing
- Act as the primary point of contact for Building Management and external suppliers, ensuring high service standards are consistently met
- Report and resolve maintenance issues promptly to minimise disruption
- Ensure the office complies with UK Health & Safety regulations and Tapestry’s corporate policies
- Manage hygiene and cleanliness standards across public areas, offices, and meeting rooms, liaising with Building Facilities as needed
- Coordinate Health & Safety training for corporate employees, including onboarding for new starters
- Oversee DSE (Display Screen Equipment) assessments and PAT testing schedules
- Support individual Health & Safety accommodations based on medical documentation
- Facilitate new starter setup, including security access and entry cards
- Provide general administrative support to ensure a smooth employee experience
- Proactively manage office supplies and identify cost-saving opportunities
- Coordinate meeting room setup for business meetings and training sessions, including catering and post-event clean-up
- Plan and execute internal office events, including logistics and supplier coordination
- Handle ad-hoc administrative tasks as required
- Ensure front desk coverage is always adequate, including during absences/leave
- Manage courier deliveries and incoming/outgoing post, ensuring timely distribution to teams and daily checks of out-going post trays
- Maintain cleanliness and organisation across both front-of-house and back-of-house areas
Requirements
- Proven experience in office management, with a solid background in office administration, facilities coordination, and vendor management
- Exceptional written and verbal communication skills
- Strong organisational and planning abilities, with excellent attention to detail
- Proactive and solutions-oriented, with a proven ability to take initiative and resolve issues effectively
- Creative problem-solving skills with a high level of resourcefulness
- Comfortable working under pressure and able to adapt priorities in a fast-paced environment
- Ability to manage multiple tasks simultaneously while maintaining accuracy and efficiency
- Proficient in Microsoft 365, including Outlook, Word, PowerPoint, and Excel
- Demonstrates professionalism, discretion, and a high degree of confidentiality
- Self-starter and comfortable working independently
- Approachable manner and skilled at building strong relationships across teams and with senior stakeholders
- Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.
Benefits
- Hybrid working (Monday, Tuesday, Wednesday, Thursday in-office, Friday remote)
- Flex Fridays (Option to finish early on a Friday)
- 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
- Learning & Development opportunities
- Internal mobility & career progression
- Regular seasonal and cultural social events
- Equity, Inclusion & Diversity initiatives which include employee business resource groups
- 25 days holiday in addition to bank holidays
- Annual Incentive Plan (company performance bonus)
- Multi brand discount up to 50% off Coach & Kate Spade New York
- Private Healthcare with health assessment (Bupa)
- Private Dental Cover
- Free 24/7 support for family building, fertility, maternity & newborn care, and menopause with Maven
- Eyecare vouchers
- Headspace subscription
- Employee Assistance Program
- Employer Pension Contribution
- Gym discount
- Interest free season ticket loan
- Cycle to work scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
office managementfacilities coordinationvendor managementadministrative supportDSE assessmentsPAT testingbudgetinginvoicingevent planninglogistics coordination
Soft Skills
communication skillsorganizational abilitiesattention to detailproblem-solving skillsresourcefulnessadaptabilitymulti-taskingprofessionalismdiscretionrelationship building