Tapestry

Assistant Store Manager

Tapestry

full-time

Posted on:

Location Type: Office

Location: Broomfield • Colorado • United States

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Salary

💰 $19 - $38 per hour

Job Level

Junior

About the role

  • Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
  • Develop sales strategies, initiatives and growth across all categories; communicates goals to the team, tracks store’s performance at all times and achieves sales
  • Holds the management team accountable for personal productivity and management contribution
  • Develops clienteling strategy; implements and monitors over time, to achieve business goals and objectives in partnership with the Store Manager
  • Understands changes in market with potential impact on business performance and supports the execution of sales strategies/tactics
  • Acts as brand ambassador in the market/mall to drive loyalty and business
  • Resolves customer issues in a timely manner while being solution-oriented and forward thinking
  • Develops team to build long-term relationships with customers to drive business
  • Works directly with the Store/District Manager to protect and drive the needs of the business
  • Ensures all daily tasks are completed without negatively impacting service of Coach standards
  • Approaches challenges in direct and timely manner and takes action to course correct in the moment, when appropriate
  • Evaluates performance of all team members and provides consistent and timely feedback; creates and modifies action plans for the continuous development in partnership with the Store Manager
  • Resolves performance problems using appropriate communication, coaching and counseling techniques
  • Adheres to all retail policies and procedures including POS and Operations

Requirements

  • 1 to 3 years of previous management experience in a luxury retail service environment preferable
  • Current knowledge of fashion trends and competition in the marketplace
  • High school diploma or equivalent; college degree preferred
  • Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook)
  • Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
  • Ability to execute at a fast pace
  • Ability to communicate effectively with customers and team
  • Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
  • Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
Benefits
  • Health benefits (medical, dental, vision)
  • Life insurance
  • Disability insurance
  • 401(k) savings plan
  • Paid time off for wellness needs and vacations
  • Discounts on certain products
  • Incentive compensation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management experiencesales strategiesclienteling strategyperformance evaluationcoaching techniquesretail systemslabor managementinventory systemssales reportingfashion trends
Soft Skills
communicationproblem-solvingteam developmentcustomer serviceaccountabilitysolution-orientedtimely feedbackrelationship buildingadaptabilityleadership
Certifications
high school diplomacollege degree