Sales Associate III
Tapestry
full-time
Posted on:
Location Type: Office
Location: Santa Clara • California • United States
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About the role
- Sales Associate role is an integral part of the store’s overall success and efficiency.
- Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression.
- Building on-going customer relationships through a personalized experience.
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics.
- Creates short- and long-term strategies to achieve personal metrics and performance goals.
- Represents Coach as a brand ambassador.
- Demonstrates Coach’s Selling and Service expectations at all times.
- Drives business through sales strategies, clienteling, and sourcing new customers.
Requirements
- 1- 3 years of previous sales experience, preferably in a luxury retail service environment.
- Possesses current knowledge of fashion trends and competition in the marketplace.
- High school diploma or equivalent; college degree preferred.
- Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
- Ability to execute at a fast pace.
- Ability to communicate effectively with customers and team.
- Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required.
- Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Benefits
- Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceluxury retail servicecash register systemsbasic computer skillsMobile POSproduct release sheetsclientelingsales strategieslifting and carrying up to 50 pounds
Soft skills
customer relationshipspersonalized experienceownershipcommitment to resultseffective communicationfast pace execution
Certifications
high school diplomacollege degree