Tapcheck

Content Marketing Manager

• Manage our LinkedIn presence day to day
• Create, schedule, and publish content using a defined calendar
• Engage with comments and messages and help maintain a consistent brand voice
• Coordinate outreach to existing customers to gather testimonials, quotes, and success stories
• Support case study execution by managing logistics, follow-ups, and approvals
• Maintain an organized pipeline of customer proof assets
• Run review generation campaigns across G2, Trustpilot, BBB, and the app store
• Execute outreach programs to existing customers to encourage reviews
• Track review volume, ratings, and cadence to ensure steady growth
• Keep profiles accurate, up to date, and aligned with brand guidelines
• Assist with blog ideation, research, drafting, and editing
• Help repurpose long-form content into social posts and customer proof assets
• Use Canva to design social graphics, quote cards, and simple one-pagers
• Work directly with the Lead of Content Marketing on planning, execution, and optimization
• Learn how content, social, and customer proof connect to demand generation

Content Marketing Associate

Account Executive

• Develop and execute a strategic sales plan to achieve targets and expand Tapcheck's customer base
• Identify and engage with potential clients through outbound prospecting activities
• Conduct product demonstrations and presentations to showcase the benefits of Tapcheck's solution
• Build and maintain strong relationships with clients through regular communication and exceptional customer service
• Negotiate and close sales agreements, ensuring a win-win outcome for Tapcheck and the client
• Collaborate with cross-functional teams including marketing, product, and customer success to drive customer satisfaction and retention

Marketing

• Coordinate and deliver integrated partner marketing activities including campaigns, webinars, digital programs, and in-person events
• Support planning and execution of partner field events, industry conferences, sponsorships, and executive engagements
• Manage logistics and coordination for joint webinars, demand generation campaigns, and vertical-specific partner activations
• Build and maintain partner enablement materials such as onboarding kits, training sessions, talk tracks, and field guides
• Partner with product marketing to produce joint content including solution briefs, case studies, partner landing pages, and webinars
• Own ongoing partner communications including newsletters, announcements, and resource updates
• Maintain accurate and up-to-date Tapcheck listings and content across partner websites and directories
• Track performance of partner marketing programs and support reporting for QBRs and internal reviews
• Assist with testing new partner programs and pilots, incorporating feedback and results into future iterations
• Collaborate cross-functionally to ensure partner initiatives are executed smoothly and on schedule

Partner Marketing Manager

Full-stack Engineer

• Design and deploy intelligent workflows that automate repetitive tasks across the GTM organization.
• Create AI agents that research accounts, synthesize competitive intelligence, and generate talking points.
• Develop AI-driven attribution insights and campaign optimization.
• Build churn prediction models and automated reporting.
• Work with RevOps and Systems to integrate AI capabilities into Salesforce, Gong, HubSpot, and more.

GTM Engineer

Performance Marketing

• Own day-to-day management and optimization of paid search campaigns across Google Ads and Microsoft Ads, with secondary support for LinkedIn Ads if capacity allows
• Continuously optimize account structure, keywords, bids, budgets, ad copy, and landing page performance
• Maintain strong alignment between keywords, ads, and landing pages to support strong Quality Scores and conversion rates
• Manage budget pacing and implement optimizations to maximize efficiency and impact
• Ensure accurate tracking, attribution, and reporting across paid search channels
• Proactively surface insights and lead data-driven testing across ads, messaging, audiences, and landing pages in partnership with Demand Generation
• Partner with Demand Generation and RevOps to align campaigns with pipeline and revenue goals
• Analyze performance and deliver bi-weekly performance reporting, including performance to goal, insights, learnings, and next-step recommendations

Senior Performance Marketer – Part-Time Contract

• Manage multiple concurrent opportunities with moderate deal complexity and short-to-mid sales cycles
• Conduct outbound outreach to identify and engage potential customers
• Run discovery calls and product demos that clearly communicate Tapcheck’s value proposition and customer impact
• Build trusted relationships with operational and HR leaders at small companies
• Maintain an organized pipeline and forecast accurately using CRM tools
• Close deals efficiently while ensuring strong customer fit and satisfaction
• Partner with Marketing and Customer Success to support onboarding and retention
• Consistently meet or exceed monthly and quarterly sales targets

Account Executive – SMB

Sales

• Own and expand channel-driven net-new business through strategic partners and direct prospecting efforts.
• Prospect, qualify, and develop new business opportunities in partnership with channel organizations.
• Build and maintain long-term, high-impact relationships with partners, prospects, and clients.
• Track the full lifecycle of partner relationships, from activation through conversion and expansion.
• Manage pipeline and opportunity flow in Salesforce, ensuring accurate forecasting and activity-to-revenue conversion.
• Manage and coach a team of 5 individual contributors focused on relationships, account farming, sponsored events, and in-person partner enablement.
• Set clear expectations around activity, conversion metrics, and results.
• Drive a high-performance culture centered on accountability, motivation, and execution.
• Ensure the team is consistently generating pipeline—not just activity—through events, enablement, and partner engagement.
• Establish a common sales strategy and repeatable approach for identifying, developing, and closing channel-driven opportunities.
• Work closely with Account Executives to uncover new opportunities, advance deals, and strengthen customer and partner relationships.
• Coach and mentor AEs and channel sellers in consultative selling and deal execution.
• Provide local and cross-functional support to align channel efforts with broader sales goals.

Director of Channel Sales

• Manage multiple concurrent opportunities with moderate deal complexity and short-to-mid sales cycles
• Conduct outbound outreach to identify and engage potential customers
• Run discovery calls and product demos that clearly communicate Tapcheck’s value proposition and customer impact
• Build trusted relationships with operational and HR leaders at mid-sized companies
• Maintain an organized pipeline and forecast accurately using CRM tools
• Close deals efficiently while ensuring strong customer fit and satisfaction
• Partner with Marketing and Customer Success to support onboarding and retention
• Consistently meet or exceed monthly and quarterly sales targets

Account Executive – Mid Market

Manager

• Develop strategies to drive market expansion, sales enablement, and customer adoption, including targeting new segments and exploring strategic partnerships to accelerate growth.
• Build and implement scalable frameworks for efficiently launching and commercializing new products across the organization.
• Lead the development and execution of a comprehensive GTM strategy for new products, defining key milestones, success metrics, and execution plans to ensure smooth product rollouts, with clear ownership of revenue and adoption targets.
• Collaborate with Product Marketing and Sales Enablement to craft compelling product positioning, competitive differentiation, and value propositions that drive demand, adoption, and revenue.
• Define, track, and report KPIs for product success, including adoption rates, revenue impact, and customer engagement, using data to refine and optimize commercialization strategies.
• Partner with Customer Success and Support to collect post-launch feedback, ensuring continuous product improvements and fine-tuning of the commercialization strategy.

General Manager – New Product Commercialization

Customer Support

• Monitor and evaluate agent performance against set KPIs, including tickets taken, ticket solve rates, first response times, and total resolution times.
• Actively manage ticket queues to ensure efficient distribution and prioritization of tasks.
• Identify training needs for agents struggling to meet performance targets.
• Collaborate with Training to identify areas where documentation and support materials are lacking.
• Regularly analyze performance data to identify trends, areas for improvement, and successes.
• Ensure all customer interactions are handled professionally and in line with company standards.
• Other duties as required.

Customer Support Supervisor

Product Manager

• Own the product vision and roadmap for Tapcheck’s full money movement lifecycle:
• Disbursement of funds to users
• Recovery of funds from employers, payroll partners, and consumers
• Routing across multiple payment rails
• Accurate attribution across employees, employers, and partners
• Ensure money movement supports multiple business models, including partner-led and direct-to-consumer use cases.
• Lead strategy for outbound payments across:
• Payroll and general-purpose reloadable (GPR) cards
• ACH, RTP, and FedNow
• Debit push/pull
• Sponsor-bank and third-party rails
• Define how Tapcheck selects and routes payments based on speed, cost, reliability, compliance, and user experience.
• Partner closely with Engineering to evolve toward a flexible, rail-agnostic payment orchestration layer.
• Own the roadmap for card products and payment instruments that support wage access and future financial products.
• Be accountable for the strategy and integration of Tapcheck’s repayments ecosystem, including:
• Employer-funded repayments
• Payroll service bureau integrations
• Employee-level recovery flows
• Invoicing, ACH, real-time payments, checks, and API-based collections
• Ensure repayment systems scale with increasing partner complexity and transaction volume.
• Drive alignment between repayment logic, transaction data models, and accounting requirements.
• Ensure every transaction—outbound or inbound—is:
• Fully traceable
• Correctly attributed
• Reconcilable across operational systems and financial reporting.
• Guide the evolution of data models that support aggregation, itemization, and multi-entity financial flows.
• Balance automation and control to reduce manual effort while maintaining financial correctness.
• Own unit economics across money movement, including processing costs, interchange, recovery rates, losses, and contribution margin.
• Define and track KPIs that reflect real system health (e.g., success rates, latency, cost per transaction, exception rates).
• Leverage modern tooling and AI-enabled product development practices to design, build, and ship high-quality systems with speed and accuracy.
• Lead cross-functional execution across Product, Engineering, Finance, Risk, Compliance, CX, and Operations.
• Act as a strategic thought partner to executive leadership on sequencing, tradeoffs, and long-term platform evolution.