TAP.DE Solutions GmbH

Service Management Consultant — Southern Germany

TAP.DE Solutions GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Munich • Germany

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About the role

  • You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous advancement of digital technologies
  • You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies
  • You take on process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail
  • In collaboration with the client you develop concepts and coordinate these with other sub-projects
  • You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility
  • You provide support services in customer service and assist in presales projects

Requirements

  • Successfully completed university degree or a comparable qualification
  • Strong methodological and facilitation skills
  • Analytical aptitude
  • Experience in process analysis and design
  • Passion for new technologies
  • Enjoy working in a team, tackling challenging projects and working with people
  • High commitment to performance and learning, and a willingness to travel
Benefits
  • TAP.DE health package + Wellpass program
  • Employer-subsidized company pension scheme
  • Mentoring program
  • Flat hierarchies combined with short decision-making processes
  • Work–life balance is important to us: flexible working models (part-time, 4-day week, mobile work, reduced hours, generous flexitime)
  • Continuous development opportunities through ongoing exchange of experience, knowledge transfer and internal and external training programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process analysisprocess designproject leadershipEnterprise Service Managementbudgetingreportingintegrated solutionsMatrix42Ivanti
Soft Skills
methodological skillsfacilitation skillsanalytical aptitudeteamworkcommitment to performancewillingness to learncommunicationproblem-solving
Certifications
university degreecomparable qualification