TAP.DE Solutions GmbH

Service Management Consultant — Southern Germany

TAP.DE Solutions GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Munich • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • You advise our clients from the upper mid-market, large enterprises and the public sector on the continuous advancement of digital technologies
  • You support our clients in defining, implementing and optimizing integrated solutions based on Matrix42 and Ivanti technologies
  • You take on process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in the areas of Finance, Logistics/Warehouse and Retail
  • In collaboration with the client you develop concepts and coordinate these with other sub-projects
  • You are also responsible for planning, budgeting, controlling and reporting within your area of responsibility
  • You provide support services in customer service and assist in presales projects

Requirements

  • Successfully completed university degree or a comparable qualification
  • Strong methodological and facilitation skills
  • Analytical aptitude
  • Experience in process analysis and design
  • Passion for new technologies
  • Enjoy working in a team, tackling challenging projects and working with people
  • High commitment to performance and learning, and a willingness to travel
Benefits
  • TAP.DE health package + Wellpass program
  • Employer-subsidized company pension scheme
  • Mentoring program
  • Flat hierarchies combined with short decision-making processes
  • Work–life balance is important to us: flexible working models (part-time, 4-day week, mobile work, reduced hours, generous flexitime)
  • Continuous development opportunities through ongoing exchange of experience, knowledge transfer and internal and external training programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process analysisprocess designproject leadershipEnterprise Service Managementbudgetingreportingintegrated solutionsMatrix42Ivanti
Soft skills
methodological skillsfacilitation skillsanalytical aptitudeteamworkcommitment to performancewillingness to learncommunicationproblem-solving
Certifications
university degreecomparable qualification