TAP.DE Solutions GmbH

Service Management Consultant – Matrix42

TAP.DE Solutions GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Nürnberg • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • You advise our clients from the upper mid-market, large enterprises, and the public sector on the continuous advancement of digital technologies
  • You support clients in defining, implementing, and optimizing integrated solutions based on Matrix42 and Ivanti technologies
  • You provide process consulting and (partial) project leadership for ESM (Enterprise Service Management) implementations in Finance, Logistics/Warehouse, and Retail
  • In collaboration with the client, you develop concepts and align them with other subprojects
  • You are also responsible for planning, budgeting, controlling, and reporting within your area of responsibility
  • You provide support services for customer support and assist in presales projects

Requirements

  • University degree or equivalent qualification
  • Strong methodological and facilitation skills
  • Analytical mindset
  • Experience in process analysis and design
  • Passion for new technologies
  • Enjoy working in teams, tackling challenging projects, and interacting with people
  • High commitment and eagerness to learn, with a willingness to travel
Benefits
  • Health package + Wellpass program
  • Subsidized company pension plan
  • Mentoring program
  • Flat hierarchies with short decision-making processes
  • Work-life balance is important to us: flexible working models (part-time, 4-day week, mobile work/remote work, reduced hours, generous flexitime)
  • Continuous development opportunities through regular knowledge exchange, knowledge transfer, and internal and external training programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
process analysisprocess designproject leadershipbudgetingreportingintegrated solutionsEnterprise Service ManagementMatrix42Ivanti
Soft skills
methodological skillsfacilitation skillsanalytical mindsetteamworkcommunicationcommitmenteagerness to learnproblem-solvingclient advisory
Certifications
university degree