Tao Group Hospitality

Administration

• Drives the standardization of reservations policies and practices across venues, where applicable
• Attends and participates in BEO, Marketing, Guest Services meetings, as needed
• Actively takes and processes reservations
• Assists with incoming communication and answering guest questions
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Implements cross-venue selling techniques
• Regularly participates in local outreach programs to enhance our guest base and make lasting guest connections
• Works closely with the Sales teams to properly allocate all private event bookings and drive event performance in branded locations
• Assist in preparing & submitting expense reports
• Assist in preparing new hire training binders
• Oversees the updating and distributing of menu updates to operations teams and marketing/beverage
• Create experiences and special reservations for the venues
• Coordinate supply movement between hotel branded locations
• Submit supply orders; distribute supplies once received
• Interact with other executives and department heads for collaboration
• Greet and assist internal and external clients and guests
• Prepare various forms, letters, schedules, lists, reports and memos as instructed
• Create and share BEO details for events
• Assist and/or complete additional tasks as assigned

F&B Office Administrator