F&B Office Administrator

Tao Group Hospitality

Manages reservations and operational support for F&B at Tao Group Hospitality venues. Collaborating with teams to enhance guest experiences and streamline processes.

Posted 6/29/2026full-timeRemote • New York • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hospitality operations, including reservations management, guest services, and event coordination. Proficient in utilizing various hospitality software and tools to enhance guest experiences and streamline processes.

Highest-signal resume keywords

Hospitality ExperienceReservations ManagementEvent CoordinationMicrosoft Office ProficiencyPOS Systems Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Reservations ManagementEvent CoordinationGuest ServicesExpense ReportingMenu Updating

Soft Skills

CommunicationCollaborationCustomer Service

Tools & Technologies

Microsoft OfficePOS SystemsExcelOpen TableResyTripleseatSevenrooms

Certifications & Qualifications

High School Diploma

Industry Keywords

HospitalityHigh-Volume SettingCross-Venue SellingBEO (Banquet Event Order)Local Outreach Programs

About the role

Key responsibilities & impact

Drives the standardization of reservations policies and practices across venues, where applicable
Attends and participates in BEO, Marketing, Guest Services meetings, as needed
Actively takes and processes reservations
Assists with incoming communication and answering guest questions
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
Implements cross-venue selling techniques
Regularly participates in local outreach programs to enhance our guest base and make lasting guest connections
Works closely with the Sales teams to properly allocate all private event bookings and drive event performance in branded locations
Assist in preparing & submitting expense reports
Assist in preparing new hire training binders
Oversees the updating and distributing of menu updates to operations teams and marketing/beverage
Create experiences and special reservations for the venues
Coordinate supply movement between hotel branded locations
Submit supply orders; distribute supplies once received
Interact with other executives and department heads for collaboration
Greet and assist internal and external clients and guests
Prepare various forms, letters, schedules, lists, reports and memos as instructed
Create and share BEO details for events
Assist and/or complete additional tasks as assigned

Requirements

What you’ll need

Minimum 2 years previous hospitality experience within a high-volume setting is preferred
High School Diploma Required or equivalent with an emphasis in hospitality and/or equivalent combination of education and experience in a related field
Proficient in Windows Microsoft Office, POS systems, Excel, Open Table, Resy, Tripleseat, Sevenrooms

Benefits

Comp & perks

Medical, Dental, and Vision Coverage
401(k) Retirement Program with Employer Match
Life and Disability Insurance Plans
Ancillary Insurance Plans
Employee Assistance Program
Fertility & Family Forming Support and Resources
Pet Insurance
Employee Discounts
TAO Savings Marketplace
Time off and much more