Tandem Bank

Compliance Manager

Tandem Bank

full-time

Posted on:

Location Type: Hybrid

Location: United Kingdom

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Salary

💰 £50,000 - £60,000 per year

About the role

  • Providing advice on regulation to the business across a broad range of topics, ensuring good customer outcomes are achieved in line with the Consumer Duty.
  • Support the team as needed to provide compliance sign-off of financial promotions, customer communications, and training materials.
  • Undertake regulatory horizon scanning and maintain regular touchpoints with relevant stakeholders across the business to ensure they are up to date with changes.
  • Develop a strong presence across the bank and support as needed in operational meetings, helping to promote a strong compliant culture.
  • Provide 2LOD input to the wider Risk team, including consulting on key initiatives and ensuring due governance practices are observed.
  • Support the Director of Compliance and Senior Compliance Advisory Manager with the Senior Managers and Certification Regime including governance forums and supporting approved Senior Managers and accountable executives.
  • Support product governance across the product lifecycle.
  • Supporting engagements with the regulator as required by the Director of Compliance including coordinating responses to requests for information, submitting notifications and / or coordinating applications via Connect.
  • Support as needed to undertake policy reviews and create, develop and roll out compliance training materials to help educate colleagues on regulatory risks.
  • Identify, investigate and resolve compliance issues.

Requirements

  • Ability to hit the ground running and work well under pressure, at pace and prioritise work.
  • Adaptable and able to take on a wide range of tasks depending on the needs of the team.
  • Strong and broad expertise of regulatory landscape and demonstrable experience of advising senior stakeholders on FCA regulatory matters in a financial services environment, including SME knowledge of FCA Handbook, Consumer Credit Act, Senior Managers & Certification Regime, and Consumer Duty.
  • Deep working knowledge of retail lending products, with experience working with unsecured lending products desirable.
  • Strong focus on consumer outcomes and supporting the business in its embedment of Consumer Duty.
  • Excellent attention to detail and a forensic approach to delivering on a task.
  • Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business.
  • Ability to appropriately challenge information and get to the heart of a matter.
  • Experience working at a digital bank would be an advantage.
Benefits
  • 25 days annual leave plus 8 days Bank Holiday
  • An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
  • Buy or sell up to 5 days holiday a year
  • Healthcare cash plan through Westfield Health
  • Life Assurance at 3 x salary
  • Electric Vehicle salary sacrifice scheme
  • Cycle to Work salary sacrifice scheme and a free helmet
  • Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
  • Smart Tech scheme (buy goods with 0% interest)
  • 10% discount on solar panels
  • Tandem Hub for treats, cash back and discounts on UK retailers
  • 2 days per year paid volunteering
  • Free cereal, snacks and drinks in all offices
  • Quarterly team social budgets
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
regulatory complianceFCA regulatory mattersFCA HandbookConsumer Credit ActSenior Managers & Certification RegimeConsumer Dutyretail lending productsunsecured lending productspolicy reviewscompliance training materials
Soft Skills
ability to work under pressureadaptabilitystrong communication skillsattention to detailforensic approachprioritizationconfidence in challenging stakeholdersinvestigative skillssupporting consumer outcomesteam collaboration