Lead Behavioral Health Care Manager
Talkspace
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 per year
Job Level
About the role
- Provide clinical leadership, supervision, and operational oversight for a team of Behavioral Health Care Managers
- Balance direct patient care, quality assurance, and cross-functional collaboration
- Support onboarding and training of new Behavioral Health Care Managers
- Monitor team performance against key CoCM metrics
- Ensure team adherence to CoCM clinical workflows, documentation standards, and best practices
- Identify trends, risks and opportunities for improvement across the patient population
- Maintain a patient caseload, as needed, to support team coverage and model fidelity
- Support mental and physical health of patients on an assigned caseload
- Participate in regularly scheduled caseload consultation with the Psychiatric Consultant
- Screen and assess patients for common mental health and substance abuse disorders
- Provide education about common mental health and substance abuse disorders
- Track treatment response and monitor patients for changes in clinical symptoms
- Adjust treatment plans for patients who are not improving as expected
- Facilitate referrals to evidence-based psychosocial treatments
Requirements
- Masters degree in social work or other behavioral health related degree
- Specialized training to provide brief psychosocial interventions, motivational interviewing, and problem-solving treatment required.
- Minimum of 4-6 years of experience in behavioral health, integrated care, or care management
- At least 1-2 years of clinical supervision or team leadership experience
- Licensures and educational requirements include but are not limited to:
- Licensed Mental Health Counselor/Professional Counselor
- Licensed Marriage and Family Therapist
- Licensed Social Worker
- Licensed Psychologist
- Demonstrated ability to collaborate and communicate effectively in a team setting.
- Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation).
- Experience running a clinical team.
- Experience scaling CoCM programs across multiple practices preferred.
- Experience in virtual delivery care models.
Benefits
- Comprehensive Medical, Dental and Vision plans coverage since day one
- Pre-tax benefits: HSA/ FSA
- 401k Retirement Savings Program with matching up to 4%
- Voluntary benefits including disability, basic life or pet insurance, etc.
- Monthly Wellness Stipend to promote mental and physical self-care
- Flexible PTO and Remote First Environment
- Regular team events, including Wellness Workshops and Team Building Events
- Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
behavioral healthclinical supervisionteam leadershipmotivational interviewingproblem-solving treatmentevidence-based psychosocial treatmentsclinical workflowstreatment planningpatient assessmentquality assurance
Soft Skills
collaborationcommunicationoperational oversighttrend identificationrisk assessmentpatient advocacyteam performance monitoringtraining and onboardingconsultationfacilitation
Certifications
Licensed Mental Health CounselorLicensed Professional CounselorLicensed Marriage and Family TherapistLicensed Social WorkerLicensed Psychologist