Junior Operations Manager – Digital Education
Talentspring Academy
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
About the role
- Support ongoing course operations (e.g., course preparation, CRM maintenance, process execution)
- Contribute to AZAV-relevant documentation and administrative procedures
- Maintain and improve operational tools (e.g., Moodle, Notion, HubSpot, Monday, automations)
- Document and optimize workflows in educational operations
- Assist with testing and implementing new systems
- Build small automations (e.g., Zapier, forms, Excel/Sheets)
- Support reporting (participant numbers, utilization, KPIs)
- Ensure data quality and system maintenance
- Work on new educational projects and programs
- Take responsibility for subprojects (e.g., tool rollouts, process documentation)
- Support innovation and optimization projects
- Contribute to strategic EduOps topics (e.g., Talent Journey, Academy Culture, learning structures)
- Coordinate with instructors, administration, EduOps, and product management
- Assist with internal communication and process documentation
- Support change and communication projects
Requirements
- Completed degree or vocational training in a relevant field (e.g., Business Administration, Educational Management, Project Management, Administration, or similar)
- Initial professional experience in an operational environment (e.g., education, project management, administration, start-up, HR, customer operations)
- Basic understanding of digital tools, processes, and data
- Interest in learning platforms, CRM systems, project tools, and automation
- Interest in educational processes, scaling, and quality management
- Structured, reliable, and independent working style
- Enjoyment of process optimization and documentation
- Basic skills in data maintenance, reporting, or KPI tracking are a plus
- Ability to coordinate multiple tasks in parallel
- Strong willingness to learn and hands-on mentality
- Team player with enjoyment of cross-functional work
- Clear, appreciative communication
- Initiative and sense of responsibility
- Motivation to actively contribute to the Academy Culture
- Very good German language skills (at least C1)
- Willingness for professional and methodological development
Benefits
- Meaningful work with real impact
- Future-oriented cross-functional role
- Diverse learning and development opportunities
- Flexible, location-independent work
- Strong team and appreciative culture
- Fair compensation and career perspectives
- Optional workspace in Berlin
- Wellbeing benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
course preparationCRM maintenanceprocess executionworkflow documentationdata qualityreportingKPI trackingautomationdata maintenanceproject management
Soft skills
structured working stylereliable working styleindependent working styleprocess optimizationclear communicationteam playerinitiativesense of responsibilitywillingness to learncross-functional collaboration
Certifications
degree in Business Administrationdegree in Educational Managementdegree in Project Managementvocational training in relevant field