Talentspring Academy

Operations

• Support ongoing course operations (e.g., course preparation, CRM maintenance, process execution)
• Contribute to AZAV-relevant documentation and administrative procedures
• Maintain and improve operational tools (e.g., Moodle, Notion, HubSpot, Monday, automations)
• Document and optimize workflows in educational operations
• Assist with testing and implementing new systems
• Build small automations (e.g., Zapier, forms, Excel/Sheets)
• Support reporting (participant numbers, utilization, KPIs)
• Ensure data quality and system maintenance
• Work on new educational projects and programs
• Take responsibility for subprojects (e.g., tool rollouts, process documentation)
• Support innovation and optimization projects
• Contribute to strategic EduOps topics (e.g., Talent Journey, Academy Culture, learning structures)
• Coordinate with instructors, administration, EduOps, and product management
• Assist with internal communication and process documentation
• Support change and communication projects

Junior Operations Manager – Digital Education

Marketing

• Course delivery
• Deliver standard learning units in the core Marketing module and additional specialization modules according to a defined curriculum
• Teach marketing fundamentals (e.g., online marketing, performance, content, funnels, KPIs)
• Cover courses in the absence of freelance instructors
• Create and refine learning materials, tutorials, assignments, and practical examples
• Contribute to final exams, supplementary projects, and project weeks
• Deliver individual modules or sessions in your marketing specializations (e.g., performance marketing, SEO, social media, analytics)
• Support the design and assessment of written examinations
• Record attendance, progress, and performance of talents
• Supervise project weeks, including providing feedback
• Hold a weekly afternoon office hour (subject-matter questions, exam preparation)

Junior Operations Manager – Digital Education

Junior Marketing Lecturer – Digital Education with Impact