
Chief Operations Officer – COO
Talent Up
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $210,000 - $300,000 per year
Job Level
About the role
- Own the company's operational strategy end-to-end turning vision into execution across Engineering, Product, Finance, People, and Growth Marketing.
- Keep teams aligned and moving fast without over-engineering the process; you build systems that work at the pace the business needs
- Partner with the CEO and board to define and track key business metrics, presenting performance insights and strategic recommendations
- Identify operational bottlenecks before they become crises and drive improvements grounded in data, not instinct alone
- Lead headcount planning, annual budgeting, and resource allocation across departments
- Build and develop leadership teams capable of operating with high autonomy and full accountability
- Thrive in environments where you have to write the playbook as you go, not follow one that already exists
- Represent the company in strategic partner, investor, and customer conversations where operational credibility matters
Requirements
- 10+ years of senior leadership experience, with at least 3–5 years in a COO, VP of Operations, or equivalent executive role at a technology company
- Proven track record of scaling operations in a high-growth, fast-moving environment — startups or internet-native companies preferred
- Strong analytical mindset; you use data and clear metrics to make decisions and measure what actually matters
- A natural ability to align diverse, autonomous teams around shared goals through direct communication and genuine trust
- Experience managing P&L, financial planning, and headcount allocation across multiple functions
- Comfortable operating with incomplete information and high urgency — you don't wait for perfect conditions to act
- Exceptional communication skills; you can speak candidly to a CEO, a board, and a frontline team in the same day
- Nice to have: experience in edtech or B2C SaaS; familiarity with Latin American markets; exposure to VC or PE-backed environments
Benefits
- 💻 **Hardware** — Laptop, smartphone, and ergonomic workstation fully provided
- 📗 **Books** — Unlimited professional books via Kindle (device included)
- 🐣 **Parental Leave** — Extended maternity and paternity leave
- 💸 **Equity** — Option pool participation available to all team members
- 🌴 **PTO** — 15 days of paid vacation per year from day one
- 🌐 **Team Syncs** — In-person team gatherings throughout the year
- 🏖️ **Villa Platzi** — Annual full-company retreat somewhere in the world
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational strategydata analysisP&L managementfinancial planningheadcount planningresource allocationbudgetingmetrics trackingscaling operationshigh-growth environment
Soft Skills
leadershipcommunicationteam alignmenttrust buildinganalytical mindsetproblem-solvingadaptabilitystrategic thinkingautonomyaccountability