Talent Sam

Operations, Patient Support Coordinator

Talent Sam

full-time

Posted on:

Location Type: Remote

Location: South Africa

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About the role

  • Keeping the current system running by working with medical data
  • Helping transition to the new system by tracking changes and troubleshooting issues
  • Supporting patients as the first point of contact for ordering tests and answering questions

Requirements

  • Strong admin and customer service experience
  • Comfortable with tech and learning new systems
  • Great written and verbal communication
  • Able to juggle multiple tasks calmly
  • Project management or system implementation experience (bonus)
  • Healthcare or wellness background (bonus)
  • Experience with CRM or practice management software (bonus)
Benefits
  • Long-term growth opportunities as the new system stabilizes
  • Open to ideas for improving operations and patient experience
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
admin experiencecustomer service experiencewritten communicationverbal communicationmultitaskingproject managementsystem implementation