Talent Sam

Representative

• Serve as the primary contact for all matters related to assigned accounts or territories.
• Build and maintain long-term, positive relationships with clients.
• Ensure timely and successful delivery of products and services that align with client needs and company objectives.
• Maintain comprehensive knowledge of accounts and contacts within your territory.
• Update and manage customer data in the CRM system.
• Meet or exceed assigned revenue goals.
• Make a minimum of 30 outbound calls per day to engage with clients and prospects.
• Create and send targeted email campaigns and promotional blasts on a weekly or biweekly basis.
• Respond to all customer emails within one hour or less.
• Handle inbound customer calls and inquiries professionally.
• Become a subject matter expert on the clients products, pricing, and decoration methods.
• Provide proactive and reactive recommendations to customers for products and projects.
• Create and deliver virtual product presentations tailored to client needs.
• Follow up on all leads, opportunities, sample requests, and projects.
• Enter and manage sample requests.
• Resolve customer issues and escalate challenges when necessary.
• Identify opportunities for upselling and cross-selling.
• Provide backup support to fellow team members as needed.

Inside Sales Representative