Talent Sam

Account Executive

• Serve as the primary point of contact for all matters related to assigned accounts and territories.
• Develop, maintain, and grow long-term client relationships, focusing on high-value partnerships.
• Identify, pursue, and close new opportunities through outbound calls, email campaigns, and proactive account development.
• Deliver consultative, solution-based sales tailored to each client’s business goals.
• Maintain up-to-date and accurate information in the CRM to manage pipelines, contacts, and sales activities.
• Conduct virtual presentations and product demonstrations for clients and prospects.
• Collaborate internally with operations, customer service, and creative teams to ensure client satisfaction and delivery excellence.
• Consistently meet or exceed sales quotas, call metrics, and activity targets.
• Respond promptly to client inquiries, ensuring high responsiveness and a superior customer experience.
• Track and follow up on samples, quotes, and project requests to keep opportunities moving forward.
• Continuously identify upselling and cross-selling opportunities to expand relationships and increase account revenue.
• Support team members as needed to maintain department-wide excellence.

Sales Representative – Inside Sales, Enterprise

Paralegal

• Assist the lawyer in preparing, reviewing, and organizing legal documents, contracts, and correspondence.
• Conduct legal research on transportation, logistics, and customs-related matters.
• Maintain and organize case files, compliance records, and document management systems.
• Coordinate with clients and internal departments to gather necessary information for legal and compliance purposes.
• Prepare summaries, briefs, and reports as requested by the lawyer.
• Manage deadlines, schedules, and follow-ups to ensure timely completion of legal tasks.
• Assist in the drafting of standard agreements, policies, and internal legal templates.
• Support communication with external legal partners, regulators, and clients as needed.

Sales Development Rep

• Conducting outbound sales activities on behalf of the clients customers which includes, cold calls, cold email, social media engagement, and video messaging.
• Book online and in person meetings for sales executives with qualified prospects.
• Perform other duties related to sales design, execution and management from time to time as agreed between you and the client.
• Attend daily standup meetings.
• Attend a weekly progress meeting with the client at a time to be agreed by the parties.
• Work on a number of accounts. This may vary from time to time.

Sales Development Representative

Designer

• Design high-converting ad creatives for paid social and display campaigns
• Develop visually compelling assets for web, email, landing pages, and social media
• Work with performance marketers to test and iterate on creative concepts
• Ensure all designs align with brand guidelines and campaign goals
• Maintain a consistent, high-quality visual standard across all projects
• Manage multiple projects and deadlines in a fast-paced environment

Senior Designer

Project Manager

• Manage project notifications and internal communication
• Provide support to enhance client experience
• Assist with project management processes
• Add and track project-related tasks in Basecamp
• Collaborate closely with Client Experience and Account Managers
• Communicate directly with clients via email, Slack, phone, and in-person meetings
• Work independently to solve problems, knowing when to escalate
• Monitor and manage deadlines, timelines, and budgets

Content Manager

• Research, plan, and write engaging content for blog, website, case studies, PRs, and thought leadership articles.
• Develop and execute content strategies aligned with company objectives, ensuring consistency in brand voice, style, and messaging.
• Own the full process of email marketing: planning, writing, building, QA, and reporting on monthly newsletters and campaigns.
• Manage and optimize content calendars for internal marketing, ensuring smooth collaboration with design, SEO, and social media teams.
• Repurpose content effectively across different formats (blog posts, newsletters, LinkedIn posts, case studies).
• Track and report on content and email performance, using insights to refine strategy and maximize impact.
• Collaborate with cross-functional teams to ensure alignment and transparency across SEO, social media, and content initiatives.
• Use AI tools to streamline workflows, generate content ideas, and adapt assets for AI-driven search (AEO), SEO, and LLM optimization.

Administrative Assistant

• Send e-signature contracts through Signable and manage their progress.
• Track contract status and update records in our CRM system (Reapit).
• Maintain a simple Google Sheets tracker of contract progress (basic data entry).
• Follow up with clients by phone and email to ensure contracts are returned.
• Communicate professionally and warmly with landlords and clients.
• Coordinate with the internal team to report on progress and highlight any issues.
• Support administrative tasks as needed during the project period.

Administrative Assistant – Client-Facing Role

Graphics Designer

• Design and produce high-quality graphics for digital campaigns, social media, websites, email marketing, print collateral, and presentations
• Plan, design, and update responsive websites and landing pages using modern web design tools (e.g., Figma, Adobe XD, Webflow, WordPress, or similar)
• Collaborate with marketing strategists, content creators, and clients to translate concepts into visually compelling designs and user-friendly web layouts
• Maintain brand consistency while exploring fresh creative approaches across all media
• Manage multiple projects simultaneously and meet deadlines in a fast-paced environment
• Stay current with design and web trends, tools, and best practices to continually elevate our creative output

Graphic Designer

Recruitment

• Coordinate interviews between candidates and clients across multiple time zones
• Maintain and update jobs and candidate records in their ATS (Loxo)
• Post roles on LinkedIn and scrub job descriptions for clarity and professionalism
• Help to prepare marketing collateral for new job opportunities and clients
• Help manage and circulate internal updates about job reports and shifting priorities
• Support all recruiters across the firm - they’re a lean and highly collaborative team
• Track placements and ensure proper data is logged for bonus payouts and success tracking
• Jump in wherever needed - from calendar juggling to cleaning up a contact record

Recruitment Coordinator

Growth Marketing

• Drive customer acquisition and engagement through data-driven marketing strategies
• Develop and execute multi-channel marketing campaigns including LinkedIn, webinars, digital advertising
• Analyze market trends to inform strategy
• Collaborate with sales and product teams to align messaging
• Optimize marketing funnel to improve conversion rates

Growth Marketing Lead

Customer Success Manager

• Ensure customer satisfaction and optimize advertising operations to drive retention and revenue.
• Manage customer onboarding and support processes.
• Monitor and optimize programmatic advertising campaigns.
• Collaborate with product and sales teams to address customer needs.
• Analyze customer feedback to inform service improvements.

Customer Success, Advertising Operations

Sales

• Develop strategies to implement their platform with current customer deployment.
• Working with marketing to create sales collateral and choose tools to support the sales process.
• Analyze sales performance data to identify improvement areas.
• Align sales strategies with marketing and customer success teams.

Sales Manager

• Manage full-cycle recruitment across multiple departments and regions
• Develop strong relationships with hiring managers and recruitment partners
• Support employer branding initiatives internally and externally
• Track recruitment metrics and assist in reporting
• Source top-tier talent using platforms like LinkedIn and other sourcing tools
• Lead and support the onboarding process for new employees
• Assist in end-of-month time tracking and hours reporting
• Coordinate and manage employee offboarding
• Collaborate with the VP of HR on cross-timezone HR initiatives and projects

Talent Acquisition, HR Operations Specialist

Marketing Operations

• Owning and updating project timelines and task boards
• Ensuring deadlines are met and work is delivered to a high standard
• Liaising with clients and keeping them in the loop on progress
• Coordinating across internal teams to maintain clarity and accountability
• Running regular quality control checks
• Spotting gaps, improving processes, and driving operational efficiency

Marketing Operations Manager

Content Writer

• Writing high quality content to tight deadlines
• Developing content plans based on client's original pieces
• Consuming client’s content (e.g., podcast episodes, webinars, reports, event content)
• Collaborating with creative and content management teams
• Incorporating SEO best-practice into written content
• Utilizing AI to improve processes and enable creativity

• You’ll be speaking to small businesses across the U.S., encouraging them to support local schools through sponsorship programs.
• In return for their support, these businesses receive advertising placement on school progress reports sent home to parents – a win-win!

Sales Representative

Administration

• Proactively contact tenants in arrears, using effective communication methods
• Identify the root cause of arrears and take tailored action
• Handle tenant enquiries with accuracy, empathy, and professionalism
• Run and review daily rent arrears reports, maintaining clear records
• Maintain weekly payment plan records and follow up on broken agreements
• Keep clear case notes in the CRM system
• Initiate and progress legal actions when required

Credit Control Administrator

Brand Designer

• Leverage AI to Produce a minimum of 8-10 fully polished creative assets (e.g., infographics, A+ content modules, ads).
• Provide daily updates on project status, upcoming deliverables, and potential bottlenecks.
• Maintain same day response time for all internal team or client creative requests.
• Deliver 40-50 completed design projects across our clients brands and platforms.
• Maintain on-time delivery rate of 95% or higher for all assigned projects.
• Limit average revision rounds to two or fewer per project while meeting quality standards.

Brand Design Specialist

Billing Specialist

• Accurately and promptly bill customer accounts, including contract entry into the billing system and invoice creation
• Ensure billing processes comply with Revenue Recognition and other accounting policies
• Conduct regular audits of customer accounts to ensure accuracy and completeness of billing information
• Process payments daily and address chargeback/rejection inquiries from payment processors
• Respond to customer billing queries via the AR inbox (Zendesk tickets)
• Prepare and review write-offs and ensure timely collection of receivables
• Apply credits and perform cash application activities
• Manage all billing-related tasks in Zoho CRM
• Perform monthly account audits and assist with month-end close processes
• Support ad-hoc finance projects and process improvement initiatives
• Quickly learn and adapt to new finance systems and software

Software Engineer

• Design, build, and optimize websites, translating Figma mockups into user-friendly Wordpress sites.
• Build and optimize WordPress websites while ensuring responsiveness, speed, and SEO best practices.
• Collaborate with the Website Director and other Squad members on design concepts.
• Ensure high-quality, maintainable code optimized for performance.
• Troubleshoot site functionality issues and collaborate to resolve challenges.
• Plan and execute web design/development projects, ensuring deadlines are met.

Wordpress Developer

Accountant

• Manage all accounting transactions, ensuring accuracy and compliance with financial regulations.
• Handle monthly, quarterly, and annual closings, preparing detailed financial reports.
• Reconcile accounts payable and receivable to ensure all transactions are recorded accurately.
• Ensure timely bank payments, monitoring and managing cash flow.
• Manage balance sheets and profit/loss statements, providing insights for financial planning.
• Perform daily reconciliation of warehouse transactions, ensuring accuracy and compliance.
• Coordinate with trust manager to streamline treasury operations and optimize cash management.
• Collaborate with the operations team, providing support for capital repayments.
• Assist in financial planning and analysis for operational efficiency and cost management.

Account Manager

• Act as the primary point of contact for assigned clients, ensuring all requests are addressed promptly and effectively.
• Build and maintain strong, long-term relationships based on trust, transparency, and proactive communication.
• Conduct regular check-ins and quarterly reviews to address company requirements, compliance updates, and tax-related inquiries.
• Oversee complete service delivery across departments including compliance, HR, banking, company formation, visas, accounting, and tax.
• Coordinate with internal teams to ensure timely and accurate completion of tasks.
• Monitor deadlines for license renewals, visas, tax filings, and other regulatory obligations.
• Guide new clients through onboarding using the BATCA framework (Banking, Accounting, Tax, Company Analysis).

Social Media Manager

• Manage and schedule content for Fiber Tribe and Agency Acquisitions
• Write scripts and provide video direction
• Upload and manage YouTube content
• Create Instagram Reels and engage with social media

Social Media Content Manager

Controller

• Prepare and publish timely monthly, quarterly, and annual financial statements.
• Ensure accuracy and integrity in all financial reporting.
• Provide detailed analysis and commentary on financial results.
• Manage all aspects of the accounting functions, including Billing, Accounts Receivable, Expense Processing, Accounts Payable, General Ledger, Cost Accounting, and Revenue Recognition.
• Oversee the preparation of budgets and financial forecasts, and report variances.
• Oversee project-based accounting to ensure accurate tracking of project costs, revenues, and profitability.
• Maintain and iterate/improve robust internal controls to safeguard company assets.
• Manage and ensure compliance with federal, state, and local tax regulations.
• Provide strategic financial insights to senior management to support business decisions.
• Oversee the maintenance and continuous improvement of financial systems and accounting processes.

Financial Controller

Accounting Manager

• Manage the end-to-end billing cycle for copier leases with service components.
• Oversee accounts receivable processes and ensure accurate recording of lease transactions.
• Proactively manage customer accounts to ensure timely payments and follow up on overdue accounts.
• Conduct financial analysis and variance reporting, linking differences to operational events.
• Collaborate with other departments to resolve contract or billing disputes.

Lease & Billing Accounting Specialist

Supply Chain

• Evaluate all incoming orders against system information, ensuring orders are in line with agreed terms and customers’ requirements
• Processing customer orders accurately and timely with high volumes at certain times of the year
• Taking ownership of assigned sales orders and following through until completion and problem solving as needed.
• Dealing with internal and external queries relating to customers’ orders
• Raising all necessary documentation related to the customer requirements/orders ie new line forms etc.
• Conduct weekly stock reconciliations to ensure accurate inventory management
• Serve as the main point of contact with our third-party logistics (3PL) provider
• Manage and coordinate with Amazon Vendor Central platform
• Investigate and resolve credit claims in a timely manner
• Collaborate with cross-functional teams to meet sales and service objectives.
• Work closely with Regional Sales Team and all other internal departments and stakeholders
• Upselling and offering customers alternative products
• Finding ways to streamline the department functions and offer customers a 5 star experience.

Sales Support, Supply Chain Administrator

• Serve as the primary point of contact for high-profile homeowners, ensuring their needs are met with the highest level of service and responsiveness.
• Advocate for property owners by proactively communicating investment performance, policy changes, and operational updates.
• Collaborate with internal teams to address and resolve homeowner concerns efficiently and effectively.
• Analyze financial reports and provide insights to homeowners regarding their property's performance, identifying areas for optimization.
• Develop strategic solutions to enhance owner satisfaction and retention.
• Provide mentorship, coaching, and guidance to Account Executives and Owner Relations Officers, ensuring they excel in their roles.
• Lead regular team meetings, one-on-one performance reviews, and training sessions to drive individual and team success.
• Establish clear performance expectations, monitor progress, and support career development opportunities within the department.
• Foster a collaborative and solutions-oriented team culture that prioritizes owner satisfaction and operational excellence.
• Partner with the Owner Experience & Training Manager to develop and implement efficient workflows and standard operating procedures.
• Identify opportunities to optimize department processes to increase efficiency and effectiveness.
• Represent the Owner Experience team in company-wide initiatives, contributing insights and recommendations for continuous improvement.

Senior Account Manager – Fluent Spanish

• Develop and implement comprehensive YouTube growth strategies—including content planning, channel optimization, and audience development—for multiple clients.
• Conduct SEO research to optimize video titles, descriptions, tags, and playlists for discoverability.
• Analyze channel performance metrics (watch time, retention, CTR, audience demographics) and translate insights into actionable improvements.
• Manage upload schedules, ensuring consistent publishing cadence and adherence to brand guidelines.
• Identify opportunities for cross-promotion, partnerships, and influencer collaborations to expand reach.

YouTube Growth Specialist

Performance Marketing

• Responsible for the PPC programs strategy and performance meeting clients KPIs
• Fully understanding our client objectives and translating these objectives into PPC strategy and action plans
• Developing and managing a network of PPC partners (Agencies) and freelance campaign managers as needed
• Creating, monitoring and optimizing existing advertising campaigns, on native platforms like Meta, Google search, Reddit, X, and LinkedIn
• Continually provide creative best practices and feedback to drive high performing advertising campaigns
• Researching the latest tools, techniques and features, in paid online marketing and forming a view on their relevance to our business objectives
• Analyzing product catalogs and purchase conversions - from ad all the way through checkout
• Lots of testing and playing - we A/B test it all over and over again