Talent Sam

Account Executive

• Identify, qualify, and develop new business opportunities
• Build and maintain strong relationships with prospective and existing clients
• Conduct product or service presentations and demonstrations
• Negotiate contracts and close sales to meet or exceed revenue targets
• Manage the full sales cycle from prospecting to onboarding
• Maintain accurate records of client interactions in CRM systems such as Salesforce or HubSpot
• Prepare proposals, pricing, and respond to RFPs when required
• Collaborate with internal teams including marketing, product, and customer success to ensure client satisfaction
• Identify upselling and cross-selling opportunities within existing accounts
• Monitor market trends, competitor activity, and customer feedback to improve sales strategies

Accountant

• Prepare, review, and manage monthly journal entries
• Perform balance sheet reconciliations and ensure the accuracy of financial records
• Handle revenue recognition processes within a SaaS environment
• Support financial audits by preparing schedules, documentation, and reconciliations
• Review and validate payroll bookings and related reconciliations
• Manage accounting activities across multiple currencies and international bank accounts
• Collaborate closely with the CFO on financial reporting and accounting operations
• Maintain accurate and organized financial documentation
• Assist in improving accounting workflows and financial processes
• Contribute to cash flow forecasting and financial planning activities as needed

Customer Support

• Respond to customer inquiries via phone, email, live chat, or other communication channels
• Provide accurate information regarding products, services, company policies, and processes
• Resolve customer concerns and complaints in a timely and professional manner
• Process orders, returns, refunds, or account updates as needed
• Escalate complex issues to the appropriate departments when necessary
• Maintain detailed and accurate records of customer interactions in CRM systems
• Follow up with customers to ensure issues are fully resolved and satisfaction is achieved
• Collaborate with internal teams to improve customer experience and service quality
• Identify customer needs and recommend appropriate products or services when applicable
• Collect customer feedback and help identify opportunities for process improvements

Customer Service Representative

Digital Marketing

• Develop and execute digital marketing campaigns across multiple platforms
• Manage and optimize paid advertising campaigns, including Google Ads and social media ads
• Create and schedule engaging content for social media, email marketing, and other digital channels
• Monitor campaign performance and provide data-driven recommendations for optimization
• Conduct keyword research and implement SEO best practices to improve website visibility
• Manage email marketing campaigns, audience segmentation, and automation workflows
• Track website traffic, engagement, and conversion metrics using analytics tools
• Collaborate with design, sales, and content teams to support marketing initiatives
• Stay updated on digital marketing trends, tools, and industry best practices
• Assist with brand development and online reputation management

Digital Marketing Specialist

Executive Assistant

• Manage executive calendars, appointments, and meeting schedules
• Coordinate internal and external communications on behalf of leadership
• Organize meetings, prepare agendas, and take meeting notes when required
• Handle travel arrangements, accommodations, and expense reporting
• Prepare reports, presentations, and business documents
• Maintain confidential files, records, and sensitive information
• Assist with project coordination and follow-up on action items
• Screen and prioritize emails, calls, and requests for executives
• Support day-to-day administrative and operational tasks
• Collaborate with internal teams to ensure smooth workflow and communication

Performance Marketing

• Planning, executing, optimizing, and analyzing paid advertising campaigns
• Driving brand awareness, lead generation, website traffic, and revenue growth
• Monitoring campaign performance, budgets, ROAS, CPC, CPA, and conversion metrics
• Conducting audience research and targeting strategies
• Implementing A/B testing for ads, creatives, and landing pages
• Analyzing campaign data and generating performance reports
• Collaborating with creative and marketing teams on advertising assets

Paid Media Manager

Paralegal

• Support legal operations and assist attorneys with case management, legal research, and document preparation
• Play a key part in ensuring legal processes run efficiently while maintaining accuracy, confidentiality, and professionalism
• Work closely with legal teams, clients, and external parties to support ongoing cases
• Maintain records and ensure deadlines are met
• Assist attorneys with case preparation, legal research, and document drafting
• Prepare, review, and organize legal documents, contracts, and correspondence
• Maintain case files, legal records, and documentation in an organized manner
• Conduct legal and factual research to support ongoing matters
• File legal documents with courts or regulatory agencies as required
• Monitor deadlines, court dates, and compliance requirements
• Communicate with clients, witnesses, and external parties regarding case-related matters
• Assist with discovery processes, document collection, and evidence organization
• Schedule meetings, hearings, and appointments for attorneys
• Ensure confidentiality and accuracy in handling sensitive legal information

Sales Development Rep

• Qualify inbound and outbound leads to determine business opportunities
• Prospect and identify potential clients through outbound calls, emails, LinkedIn, and other outreach methods
• Schedule meetings and product demonstrations for Account Executives or Sales Managers
• Build and maintain relationships with prospective customers
• Research target accounts, industries, and decision-makers
• Maintain accurate records of outreach activities and lead status within CRM systems
• Follow up consistently with prospects throughout the sales process
• Collaborate with sales and marketing teams to improve lead generation strategies
• Meet or exceed daily, weekly, and monthly outreach and pipeline goals
• Stay informed on company products, services, and market trends